JCTMVP

David Vélez on how AI let him go from one direct report to 20, and cut Nubank's layers of management in half: "AI creates the opportunity for larger span of control, less managers, much more visibility. I personally went from having one direct report to 20 direct reports over that period, because it just increases your ability to operate horizontally. We went from 10 layers to five. The easy answer when things are on fire is to just add managers to solve the fire immediately. And partly what AI creates is allows you to take a step back and reinvent everything about your businesses, and this was a catalyst for us to think about the way we were structured. Every part of that chain, there is a possibility for a message to get distorted, and you have the distorted vision by the time it navigates 10 different layers. So just simply by removing a lot of those layers, you're much closer to the ground truth, and you reduce a lot of those layers by having information systems that have access to everything that's happening across the organization, a company brain."