Katie Hooper (@KeHoop) profile picture

Head of Compliance and Assurance at Torbay and South Devon NHS Foundation Trust

Joined October 2013
Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)Photo by Katie Hooper (@KeHoop)
It can be hard to receive a concern and the Guardians are here to support both staff who want to raise concerns and also staff who hear those concerns. We provide impartial and non-judgemental support to all @DerrifordNurses @WEDoOD_UHP @UHPWellbeing @DAllcorn
Great article by Helene Donnelly, with practical ways for us all to show we are #HereToListen: "It is a natural human response to become defensive when you feel you are being attacked or criticised. ... However, this must only ever be done in a respectful and measured tone."
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You can't have good patient safety without good worker safety and that means making sure that all staff feel safe to Speak Up, how can you show that you are #Heretolisten? @UHP_NHS @UHPWellbeing @WEDoOD_UHP @DAllcorn @KeHoop
For her Speak Up Month blog, Dr Henrietta Hughes OBE, @PSCommissioner talks about the importance of being #HereToListen to workers so that patients can be kept safe. ▶nationalguardian.org.uk/2024… #ListenUp #SpeakUpForSafety #PatientSafety
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Super #Proud that the #SecretGarden was voted by #MDT #PENNA24 audience to be the overall winner. We were humbled by the support from everyone and thrilled to hear the passion & drive in the room for collaboration and innovation across the #NHS #NeonatalICU #FreshAirMatters
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Very strong support for Speak Up Month from our Quality and Safety teams and our Comms team. Loving those listening ears!! @UHP_NHS @NatGuardianFTSU @UHPWellbeing @DAllcorn
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Speak Up Month 2024 is nearly here focusing this year on the power of listening. To get you in the mood here is a fantastic calendar full of ideas for how you can support Speaking Up each day of October. @UHP_NHS @UHPWellbeing
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Another CASC film, this time explaining how to undertake a succesful clinical audit. We look like children 😂 youtube.com/watch?v=q4xrfH9A…
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And CASC's film on Florence Nightingale and her pioneering #clinicalaudit in the 19th century > youtube.com/watch?v=_fpQcbQB…
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We’re beginning our 2nd day of #experienceofcareweek with the fantastic @lgoodbu sharing a great presentation on the power of digital stories. Our favourite quote “stories are data with heart”. Fantastic start to the morning. Would you be interested in sharing your story with us?
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Great first day celebrating #IamExperienceofCare week getting out on the wards speaking to patients and carers. Some amazing insights shared. Please follow this page to stay up to date with all our activities this week and beyond. Exciting things are happening :) @UHP_NHS
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Our hospital @UHP_NHS is extremely busy and please use 111 or alternatives to the Emergency dept if appropriate- thank you .
Do you have a minor injury or illness? Dr Anne Hicks explains what the Cumberland Centre can help treat. Not sure what service is right for you? Contact NHS 111 or visit plymouthhospitals.nhs.uk/sta…. In a life-threatening emergency, dial 999.
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Excited to announce I’ve joined @UHP_NHS as their #patient #experience and #engagement lead. Thrilled to contribute to enhancing healthcare interactions and fostering meaningful connections. Looking forward to making a positive impact on patient care :) #1bigteam
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Katie Hooper retweeted
Over the past nine years, more than 80,000 people have signed up for the School for Change Agents. It gets consistently positive reviews and for many people it is lifechanging. If you want to rock the boat (make positive change happen) without falling out, join hundreds of likeminded people in the next term of the school, starting on 13 November. it's open and free to all. People from the NHS & partner organisations can get free certification: horizonsnhs.com/school/ Follow @Sch4Change #S4CA
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Week 2 of Speak Up Month is here!! This week’s Wear Green Wednesday theme is ’50 shades of Green’. Share your photos with us for a chance to win a chocolate prize! #weargreenwednesday #BreakingFTSUBarriers @UHP_NHS @VolunteeringUHP @NatGuardianFTSU
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It's nearly here!!! Show your support for Speaking Up by wearing green tomorrow, share your photos with us for a chance to win a chocolate prize for the best green accessories tomorrow! @UHP_NHS @VolunteeringUHP @NatGuardianFTSU
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Know someone interested in making change? TAG your friends and colleagues! Registrations for our FREE online course are now open: tinyurl.com/4pjuwc9j #S4CA #NHSHorizons #HealthcareTransformation #NHS
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Speak Up Month in October is an opportunity to raise awareness of how much we value speaking up in our organisation, join your UHP FTSU Guardian team at one of our planned events throughout the month to show your support @UHP_NHS @DerrifordNurses @NatGuardianFTSU
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Katie Hooper retweeted
Congratulations to Emma Green and colleagues at @UHP_NHS who are runners up in the Rowan Hillson Award for best innovation to improve patient safety when discharging patients with diabetes from hospital. 👏🏆 #ABCDiab2023
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Please feel free to share This may open doors someone has been praying for to be opened .
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BOOK NOW: after the huge success of Clinical Auditorium 6, we are now inviting bookings for the free follow-up event with Nancy Dixon @HQQ_UK on 15 August at 10am. Join us to explore how we can reinvigorate #clinicalaudit The eventbrite booking is > eventbrite.co.uk/e/clinical-…
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Katie Hooper retweeted
Discover the importance of holding each other to account for behaviours to foster an improvement culture 👉 bit.ly/3P5XRTs Join the Tweetchat on this topic with @DrNicolaBurgess, @LouWaters_QI, @HelenBevan, and others tonight at 7pm. #LeadingQI #Healthcare
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