Kyle Scott

We’ve seen a 60% increase in digitally excluded people coming to Scottish CABs on the last 2 years. Governments and others need to make all services accessible by phone, in writing or in person as well as online. Here's @KyleeeScott talking to STV on this issue.

We stand in solidarity with colleagues in @SunderlandCAB. Local CABs provide the help & hope local communities desperately need, making this such a devastating loss. But we also know the strength & resilience that exists in CABs that will help the team to come back from this.

Citizens Advice Scotland strongly opposes the reintroduction of fees in the Employment Tribunal system – they will make it even harder for workers to access justice and protect their rights against exploitation or other unlawful practices by employers.

📊📈We recently published our annual data. Here are five incredible results that the CAB network delivered last year👇

We welcome this new broadband Social Tariff that will help eligible customers afford broadband. CAS has long advocated that Social Tariffs are essential in ensuring consumers have access to affordable internet connections and we expect other providers to take note and follow suit

We recently provided written evidence to the House of Commons Public Bill Committee on the Digital Markets, Competition and Consumers Bill. Read our views on the bill here 👇 cas.org.uk/publications/writ…

Citizens Advice Scotland welcomes this addition to the Social Tariff market. Social Tariffs are essential in ensuring consumers have access to affordable internet connections and we expect other providers to take note and follow suit.

The increase in the energy price cap in October points to a cost of living shock for consumers. If you're struggling to pay your energy bills, you might be eligible for certain grants and support from energy suppliers or the government Find out more 👉 moneymap.scot/energy

Despite the unprecedented challenges, the Citizens Advice network has continued to provide the people of Scotland with essential advice. This report provides a summary of the network's activity over the past year. 👇👇👇 cas.org.uk/publications/annu…

Our Chair Rory Mair has warned that cuts and closures to Citizens Advice Bureaux in Glasgow would be a ‘devastating blow’ to the city. cas.org.uk/news/cuts-and-clo…

We've welcomed today's announcement by @NicolaSturgeon that @scotgov intends to extend emergency housing powers to help prevent eviction as a result of rent arrears occurring due to COVID-19. We hope MSPs will support the extension when it is brought to @ScotParl. #FMQs

Our policy officer Kyle Scott writes in today's @heraldscotland about how vulnerable consumers need ongoing support to engage in the digital market. heraldscotland.com/news/1863…

As part of @SURFScot's series of essays on the #coronavirus crisis and it's impact on inequalities, we’ve highlighted the issue of digital exclusion and the ongoing efforts to break down barriers to digital access. You can read it here 👇 surf.scot/scotregen/the-digi…

In our reaction to the Chancellor's statement, we've warned that people will still fall into poverty without further changes to the society security system. Read our full response here bit.ly/3een2gG

The Citizens Advice network in Scotland has seen a surge in employment related advice during #coronavirus. Our experience suggests a cycle of poverty can begin when people cannot access an income to live on through employment. bbc.com/news/uk-scotland-531…