Providing high-quality English lessons to professionals for almost 25 years. Teacher trainer and conference speaker. Motivating people through English lessons

Italy
Joined January 2009
Replying to @HPSupport
@HPSupport @HP Thanks to your absolutely terrible after-care and customer support, I have just had to buy a new laptop (obviously I haven't chosen HP this time!) because you use the most useless and slowest courier option to return my faulty laptop #CXFail
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I understand that the initial problems with the week-late pick-up were due to @UPS but, knowing what happened with the pick-up, surely you wouldn't choose (and I quote the UPS CS here) "the slowest possible option" to send a parcel on the way back.
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It is abundantly clear that you don't care about your customers unless they are huge concerns, and that is very sad for any company nowadays. Pretty sure this isn't the "HP way" and it certainly isn't an experience that amazes #CustomerServiceFail
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Sto passando troppo tempo a rimuginare su come rispondere a questa domanda nel sondaggio post-volo di @Ryanair_IT 😅
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Interested in doing a CELTA course in sunny South Italy? Or maybe you'd like to work in a school which focusses heavily on professional development? If so, do come and find me at the @iatefl conference this week! #iatefl2024
Here's Lucie enjoying the highly useful PCE organised by the @iatefl_lamsig, gaining and sharing insights about how to attract and retain quality teachers. Lucie will be at the conference all week so if you see her, do say hello! #IATEFL2024 #ProfessionalLearning #ELT #ESL
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Want to know more about using #VR in the English Language classroom? Read this article by our teacher, John Shaw, in the latest issue of the @IHWorld IH Journal, out today: ihworld.com/ih-journal/issue…
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Looking forward to learning from the huge variety of sessions, and also to giving a session at the @iatefl conference in Brighton in April #IATEFL2024
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Heading off to one of my favourite events in the academic calendar - the @IHWorld AMT Conference in London. This year, I'll be enjoying attending talks and workshops on a range of relevant topics, as well as giving a workshop on dealing with difficult people.
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Join us at our annual conference at Grand Hotel Excelsior in Reggio Calabria next Wednesday! Super speakers from the world of ELT.. Register here: Iscrizione Conferenza (britishschoolrc.com)
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I really enjoyed being interviewed by the super-knowledgeable and also very lovely Estelle Helouin about the importance of asking the right kind of questions. #TeacherTraining #EducationalLeadership #AcademicManagement #ELT #Questions
Helping students and teachers reach their full potential is not about having the right answers but actually asking the right questions ❓❔ Lucie Cotterill shares what asking the right question at the right time does 💡 👉youtu.be/1tTiEmYEVNw #IHTalks #IH70 #70YearsofIH
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Any leader should take 5 minutes to watch this and find out why traditional time management strategies might not be suitable for much of their workforce and why staff retention, wellbeing, and productivity can be increased by understanding #WomensHealth
We are excited to release the first episode of IH Talks! 🎙️ Lucie Cotterill spoke to Jennifer Holden, DoS at International House Palermo - Language Centre, about the importance of understanding women’s health watch it here youtu.be/tQ9UIrmJcGI #IHTalks #IH70 #70YearsofIH
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On 30th May at 7.00pm CEST, we will be welcoming @Katbenreilly for a 45-minute workshop about "Promoting Inclusion in the ELT Environment for 21st Century Learners". Free, and open to all! Book your place forms.gle/VkbgzDfCEe7nqwVf6
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In Queen's Suite 9 at 10.35 on Tuesday 18th , I'll be talking about Effective Questioning for Leaders and Trainers #iatefl2023
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Join us this time next week when author of "Antisocial Language Teaching: English and the Pervasive Pathology of Whiteness", @jpbgerald , will be at this month's Book Club to talk about the topic of the book. Find out more and book your place here: iatefl.org/events/433
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Another fascinating Zoom school with plenty of food for thought from @thinkingclassrm and lovely co-attendees.. an idea from @CreativityMrs that will stick with me is about getting sts to work with GPT for philosophy and discuss if it changes their views or not #ChatGPT #Ideas
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