Lisa Giles-Shubel (@LisaNewz) header
Lisa Giles-Shubel (@LisaNewz) profile picture

Marketing Mgr for Aire Serv Michigan, Writer, Traveller, Military wife. Mom & step mom to 4 amazing young people.

Joined April 2009
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Lisa Giles-Shubel FANTASTIC! I have been on hold with @Delta and @DeltaVacations for 3 hours, 44 minutes and 2 seconds to tell them how they charged me over $800 home from Scotland on a pre-pair @DeltaVacation #Delta trip
FANTASTIC! I have been on hold with @Delta and @DeltaVacations for 3 hours, 42 minutes and 6 seconds to tell them how they charged me over $800 home from Scotland on a pre-pair @DeltaVacations trip.
FANTASTIC! I have been on hold with @Delta and @DeltaVacations for 3 hours, 14 minutes and 34 seconds to tell them how they charged me over $800 home from Scotland on a pre-paid @DeltaVacations trip.
FANTASTIC! I have been on hold with @Delta and @DeltaVacations for 3 hours, 11 minutes and 2 seconds to tell them how they charged me over $800 home from Scotland on a pre-pair @DeltaVacations trip. #Hypocrisy
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.@Delta @DeltaVacations On hold for 3:08:09 for a mistake your airlineI was forced to pay additional money to get home from an overseas trip because of an unreported @Delta problem
Why suddenly do I want to ease @Delta from my business and personal flights? Because the #customerService is disgraeful
.@Delta @DeltaVacations On hold for 2:59:46 for a mistake your airline/vacation made. I was forced to pay additional money to get home from an overseas trip because of an unreported @Delta problem
.@Delta and @DeltaVacations why have I been on hold for 2 hours, 57 minutes and 3 seconds to let you know you were not honest about my pre-paid vacation ?
On hold trying to help @Delta vacations deal with bad customer service for 2 Hours 56 minutes and 40 seconds
On hold trying to help @Delta vacations deal with bad customer service for 2 Hours 54 minutes and 28 seconds
Dear @DeltaVacations clients: please do yourself a favor and look for another frequent flyer airline. They will charge you more on pre-paid trips. "Ooops, we didn't know" #Delta #DeltaVacations
Dear @DeltaVacations clients. If you go overseas, you will not be helped to get home. It happened to us. You will be asked to pay over a THOUSAND dollars to get home
Instead, I was forced to pay $851 just to get home from Scotland because @Delta did not honor its PRE-PAID @DeltaVacations agreeement.
The funny thing is @Delta didn't seem concerned they cancelled my international flight back to the states without letting me know.
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Trravellers: As a loyal @Delta flyer, please know that if you complain you'll be on hold for AT LEAST 3 hours.
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