Highway robbery just about sums it up @opodo
Replying to @opodo_truth
@opodo_truth got a reply in 5 days feeling 1% confident, from what @Opodo_UK call my complaint,but really is their ticketing mistake.
Paid premium economy got economy #opodo never again.
Highway robbery.
And here is the answer. I will go to Citizens advice thank you Abta @opodo
Replying to @dales_ben @opodo
Hi there, sorry to hear this. Unfortunately @opodo is not an ABTA Member. Pls contact @CitizensAdvice for nxt steps.
Your call handlers told me that if I have paid money there is no way I will get my money back. All they could offer me was vouchers. Even though it was their error.
Are we in the dark ages? - who on earth runs a company like that these days @opodo
Replying to @opodo
OPODO is surely a scam company? Every comment is a complaint…especially regarding refunds. NO customer service..AT ALL. I am not exaggerating. Has anyone ever managed to get hold of anyone at Opodo? How are they allowed to trade?
Hmm yes seriously appalling @opodo
You'd think @opodo & @Edreams & @Cartrawler were in competition, right? No. A complaint to Opodo, whose website failed to recognise my booking ref 'cos they actually gave me an Edreams number, has now been rejected by Cartrawler. So that's three companies I'll *never* use again.
I am never ever giving this company my money again @opodo
Hmmm
We have received a new complaint about @opodo :
complain.biz/opodo/complaint…
#opodo #complaint #refund #badcustomerservice #COVID19
Oh dear @opodo
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Ahh here we go ... I did ask your representative for your CEO's name.
Replying to @LowenbergB
- E-mail your thoughts to Opodo CEO Dana Dunne at [email protected]
- Raise a claim through Resolver (to automatically e-mail your complaint to Opodo customer services, and eventually escalate to Dana Dunne)
resolver.co.uk/
Thank you I will do the same. Can you let me know how it turn out for you @FrancesHB1
I have lodged a complaint about Opodo with the Competition and Markets Authority. If enough of us lodge complaints, then hopefully we can effect change coronavirus-business-complai…
Lisa Tweedie retweeted
I have lodged a complaint about Opodo with the Competition and Markets Authority. If enough of us lodge complaints, then hopefully we can effect change coronavirus-business-complai…
ahh another one @opodo
You can try [email protected] but I don't think you will get an answer.
Send them a Twitter DM, review them on TrustPilot and file a complaint on the Opodo website (if it is past your scheduled departure date)
customercare.opodo.com/en/su…
Oh surprise here is another one @opodo
Can you tell that I am furious
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I think you should not have policies where you flatly refuse to refund in these situations @opodo.
I can now see lots of others who have had the same issues.
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Lisa Tweedie retweeted
Replying to @opodo
@opodo Appalled by you prime autosubscription. Took a cheap flight last year and a prime subscription was added. Now you have just autorenewed me for £59 & are refusing to give me a refund.
How is that good customer service? I am never using your services again.














