We power epic subscription experiences for growing DTC brands. Built for Shopify.

Grow & retain subscribers
Joined March 2022
A subscriber on order 1 and one on order 10 need very different things from you. The more personal you can make their experience, the more reasons they'll have to stay. @umzrs @harshitg530
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1 in 4 subscribers cancel after their first order. But a first-order churn risk and a subscriber with a failed payment need completely different retention plays. That's why we built Cancellation Profiles. Create as many subscriber segments as your business needs, with a tailored cancellation flow for each. Live now on Loop 🚀
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Bengaluru, Bali, Denver ✅ 3 more stops this month. We came to talk subscriptions, but left with fresh perspectives from founders and operators across the DTC space. That’s the best part about being in these rooms. Next up: 📍 Austin: Amplify Founderverse 📍 Toronto: Ecom North + Off the Record If you’re around, come say hi! 🤝
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Loop is going to be at @ecomnorthsummit in Toronto, Oct 29-30, and we're excited! 🍁 Bring your hardest subscription question, let’s figure it out together 🤝
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Selling subscriptions in New York? We’ve got you covered! On October 1, New York City’s Click to Cancel rule went into effect. Companies now have to give subscribers “a straightforward cancellation process in the same method as sign up.” Here's how Loop's cancellation flow ensures it's merchants stay compliant 🚀
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150+ founders and DTC folks in one room? 👀 We’re in. Loop’s heading to Amplify Austin on Oct 27 to talk subscriptions, retention, and turning first-time buyers into customers who stick around. See you there 💜
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Replying to @peachycleanmen
@peachycleanmen grew MRR 10x in just 12 months 🍑 With their biggest acquisition season around the corner, the men's gut-health brand moved to Loop to tackle the leaks that could cost them subscribers. Flavour fatigue, failed payments, cancellations. They got ahead of it all before BFCM brought in ~1.75x more new subscribers. That's how you get ready for growth! Full story below 👇
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We found that brands using personalized dunning campaigns recover ~30% more failed payments. The opportunity isn’t in retrying harder. It’s in retrying smarter, with tailored recovery strategies for each customer segment and precise control over every retry, incentive, notification, and email. That's the thinking behind Dunning Campaigns 💜 Now live on Loop 👇
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That's a wrap on @ecommerceexpo London 🇬🇧 @piyush_jn's "Churn is a Choice" talk in one line: LTV = order count × AOV. Acquire the right subscribers, reward consistency, save the cancels, upsell relentlessly. Thanks to everyone who stopped by the booth 💜
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