@JoanneCharlto16 We're very sorry to hear this. Please DM us your order number and contact details and we will look into this for you.

Hi pariskord, thanks for your message. Please can you you DM us your contact details so we can best assist you? Thanks, The MATCHES Team.

@Oonannou please accept our apologies. We would like to look into this for you, please DM us your order number. Thanks, The MATCHES Team.

@Oonannou we are sorry to hear this. Please DM us your order number and we will look into this for you. Thanks, The MATCHES Team.

@moonbruv we are so sorry to hear this. Please DM us your order number so we can best assist you. Thanks, The MATCHES Team.

@moonbruv we are so sorry to hear this. Please DM us your order number and we will look into this for you. Thanks, The MATCHES Team.

Hello @KellyGerrard4. We're very sorry to hear this. We have passed this onto a member of our Customer Care team who will be in touch shortly. Thanks, the MATCHES Team

@Oonannou We're very sorry to hear this. Please DM us your order number and contact details and we will look into this for you.

Hi Oonannou, we are sorry to hear this. Please kindly provide us with some more information with your contact details via DM and we will ensure a member of our Customer Care Team responds as soon as possible. Thanks, The MATCHES Team

Hi moonbruv, we’re so sorry to hear this. Please could you DM us your order number and the best way to get in touch and we will ensure a member of our Customer Care Team responds as soon as possible. Thanks, The MATCHES Team

Hi moonbruv, thanks for your message. So that we can look into this for you, please can you DM us your order number and contact details? Thanks, The MATCHES Team.

Hi Domsull, We would like to investigate this further. Please can you DM us your order number and contact details and so our Customer Care Team can best assist you? Thanks, The MATCHES Team.

Hi Domsull, Thanks for your message, we're very sorry to hear this. Please can you DM us your order number and contact details and so our Customer Care Team can best assist you? Thanks, The MATCHES Team.

Hi moonbruv, We are very sorry to hear about this. We are doing our best to resolve your query, however to do so, can you please provide us with your order number and contact details so we can look into this further? Thanks, The MATCHES Team.

Thanks for your message, we're very sorry to hear this. Please can you DM us your order number and contact details and we will look into this for you? Thanks, The MATCHES team.

Hi moonbruv, we’re so sorry to hear this. Please could you DM us your order number and the best way to get in touch and we will ensure a member of our Customer Care Team responds as soon as possible.

@Domsull we are so sorry to hear this. Please DM us your order number and we will look into this for you. Thanks, The MATCHES Team.

Hi Oonannou, thanks for providing us with your order details. Our Customer Care Team will be in touch with you shortly. Thanks, The MATCHES Team.

Hi Oonannou, We're very sorry to hear this. Please DM us your order number and contact details and we will look into this for you. Thanks, The MATCHES Team.

Hi there, thanks for your message. We are sorry to hear this. Our Customer Care Team have contacted you directly via email regarding this. Thanks, The MATCHES Team.