Enabling sales trainers to transform the way they deliver sales coaching, drive additional revenue & grow their business

Newcastle Upon Tyne, England
Joined April 2017
I organised @refract_ai prospecting day with a Game of Thrones theme. Hit the link to see how the day unfolded, why (and how) we do prospecting days here at Refract #sales #prospecting #coldcalling linkedin.com/feed/update/urn…
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Mark Ackers retweeted
"Why are we here?" In today’s episode of Demo-litions, @Mark_refract of @refract_ai sets the stage for his demo like a pro! Watch how he does it below, and catch the full episode here! saleshacker.com/demo-litions @scottbsales @davejkennett #sales #demolitions
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When ‘sales experts’ say “cold calling doesn’t work anymore”
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I'd like to add a few to the list... - Helping your prospect join the screenshare - Saying 'can you hear me now' - Prospects who agree to a demo and it turns out they're driving the car at the time agreed
3 hardest things in SaaS sales 1. Being ghosted by your 90% prospect who was getting it ‘signed off this week’. 2. Finding out the decision maker is off sick on the last day of quarter. 3. Trying with all your might, not to say ‘can you see my screen?’ on every demo, ever.
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Special thanks to the guests we had in the studio this week! Jim Bloomfield from @BloojamUK joined us for our new podcast show 'Always Be Hiring' to chat about psychometric testing. We also had @Mark_refract phone in for IRC Book Club to chat about @BobBurg's Go Givers Sell More
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I've written a new LI post - Sales Lessons from a Jack of all Trades. In the post I share how a tradesman knocked on my door and walked away with a £300 job - I also explain how I told my wife, going from 'moron' to 'hero' in 30 seconds. Enjoy! lnkd.in/dUPYvAg
Mark Ackers retweeted
Replying to @Mark_refract
That was a great article Mark, I think people sharing their mistakes for others to learn shows a lot of confidence too.
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Check out my latest LinkedIn article - "How one question destroyed my demo!" linkedin.com/pulse/how-one-q… #sales #salescoaching #salesenablement
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Our Data Scientists have dived into Refract's reporting and analysed over 200,000 sales conversations... Here are the 7 key traits they found in the very best software discovery calls. refract.ai/hubfs/Lead%20Magn… #sales #coaching #software #salesenablement
Refracts latest blog by @richard_refract '5 Flaws of Dated Sales Coaching - and how to fix them!' refract.ai/blog/5-flaws-of-d… #salescoaching #salesenablement
What a boss we have here at @refract_ai. Let's hope @England bring football home and get us a day off work! #itscominghome #worldcup
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'we've added a bit of magic' An article by sales trainer & coach @thephoneladyca who has been using @refract_ai to understand what's happening within her own sales conversations If you could see your own call insights, what do you think you would learn? thephonelady.com/im-using-re…
I've written a new article '6 Things Sir Alex Ferguson Taught Me' written from a management and sales perspective. Let me know what you think #sales #salescoaching #salesmanagement #mufc linkedin.com/pulse/6-things-…
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Refract's @Mark_refract on how buying essentials for a new baby reaffirmed the right way to sell SaaS. "What can SaaS sales leaders learn from the world of Retail?" bit.ly/2LX05Si
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Hi Sam, sure, it was the Team Valley store! xitter.cf/mamasandpapas/status/9…
Replying to @Mark_refract
Hi Mark, thank you for taking the time to share this with us. So I can forward this to her manager for recognition could you please advise on which store you visited. Kind Regards, Sam.
I've written a new article, "How @mamasandpapas reassured me I'm selling SaaS the right way". linkedin.com/pulse/how-mamas…
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