Do what I like and like what I do. Half decent dad, husband and friend. Earn a living by disrupting process.
London...but sometimes France
Joined June 2007
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The difference in @bbclaurak interviewing Labour vs Tory is extraordinary. Nods back as let’s @KemiBadenoch explain answers. Alex Norris Labour MP is interrupted again and again and again from 5 seconds in. Is so visibly unbalanced @BBCPolitics
To ask again to the message you ignore repeatedly. A telephone number for a complaint that doesn’t go through the do nothing customer service number or your fake web only reply system you can’t reply to. Do what asked vs pretend helping when I’ve already booked my own train.
Hi Mark, do you still need assistance with rebooking? If so, then please DM us some more information including your booking reference. If you wish to speak with us by phone, then our contact details can be found here ba.com/contact JulieR xitter.cf/messages/compose?recip…
Stop pretending. I’ve now booked my own train home from Edinburgh and won’t get back till beyond midnight. This was after 5 calls - 3 dropped. 4 x messages largely ignored or with BS answers that aren’t true - like staff at airport. Told no trains option by your BA person, too!!
We understand how frustrating this must be for you. If you still need assistance, send us your booking reference via DM along with as much information as possible so we can take a closer look. We may need to ask you a few more questions for data protection. Liz xitter.cf/messages/compose?recip…
This is nonsense. There are no browser caches causing this. It’s BA’s Sh* t tech and fake resolution to issues they cause often. Trying to blame my browser vs them. Taking ages to reply. Resolving s*d. all and running away again!!!!
Let’s be clear. There are zero no assistance team at airport to speak to. This is just more lies upon avoidance. No flight alternatives. You can’t book trains. No bags off for over 2 hours. Nobody does anything - except Bs and useless links. Just like x.
Hi Mark. We're sorry that your flight was delayed and has now been cancelled, and you're getting an error online. If you're still at the airport, please speak with a member of our team for assistance. Otherwise, you can visit ba.com/mmb to check your options. 1/2
mark palmer retweeted
Mark Palmer: David Beckham is everywhere at the World Cup. But which brands are using him best? dlvr.it/TTPB4l
We had similar. Just lying scum
Ok @virginmedia, I’ve had enough. We’ve been without our TV for 6 days following the outage last week. We have been given several promises for dates that the issue will be fixed - hasn’t happened. I was promised an update by phone this morning - hasn’t happened. 30 year customer!
More fake bullshit. Called in and complained. Nobody has any idea. Lied to by complaints. No escalation. When I pushed back and asked for an investigation as have had multiple failed (as in never investigated a complaint I opened) - the answer is go to deadlock. Charlatans
mark palmer retweeted
We apologise to customers who are experiencing issues with their TV services at the moment. Our teams are working as a priority to identify the fault and will restore services to normal as soon as possible.
Let’s be clear everyone @ee allow people in chat centres to see your whole password after they check 2 letters. So they have all your security details. They cancel complaints on this. They don’t call back. And when raised want to take it to DM to hide it.
Hi Mark, security is our top priority and we take this very seriously. Can you please send a DM across with some further details on what has happened? xitter.cf/messages/compose?recip…
I’ve already explained in the open tweet. You now just want to take it to dm to take it out of the public stream. You have cancelled a complaint opened without any investigation. A promised call back not made. Two dropped calls today.
Hi Mark, security is our top priority and we take this very seriously. Can you please send a DM across with some further details on what has happened? xitter.cf/messages/compose?recip…
mark palmer retweeted
@virginmedia your customer service is so poor I think you should face criminal charges. No way of changing or canceling packages. No working website. I’m going to cancel my direct debit.
@MayorofLondon please supply contact for repeated failure of @TfL customer service system. Impossible to get through. Tech errors everywhere. Promised complaints ignored. It’s a scam
@MayorofLondon @tfl I’ve just read this. It’s total hogwash. Nothing works and you put back to a number that never answers or calls as promised. It’s a fake death loop. Stop lying and fix. london.gov.uk/who-we-are/wha…
mark palmer retweeted
@TfL have over 60 Oyster card not working. Told by station staff I need to call in. Done so 3 times over 3 days. Told large queue and used call back option when get to top of queue. No calls back for 2 days. Called again today. 2 hours + later. Get just a message. Start again.😬
So a week ago. I had all sorts of Adobe issues. Customer service issues. Lies. Drop chats. Failures everywhere. I put into @AdobeCare. You get the “sorry to hear that” and go to DM. So I did that and is just BS and run away and don’t answer what ask. That’s why
Do response to this and the error repeats for hours. I can’t check in again in.@British_Airways
Job done on Kuenssberg getting her friend Simon Hart on pane, ex Tory Whip, to promote his new book by mentioning it and asking direct questions about it.
