Max Zanan (@MaxZanan) header
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Building Wealth for Car Dealers and Dental Practices via Warranties

Hawley, PA
Joined May 2015
Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)Photo by Max Zanan (@MaxZanan)
The biggest threat to traditional car dealerships isn’t Carvana, Tesla, or Chinese automakers. It’s the dealer who still believes customers should spend 4 hours negotiating a car deal. The industry has changed. Too many dealers haven’t. Agree or disagree?
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Car dealers are obsessed with selling more cars. But selling 20% more cars doesn’t mean making 20% more money. The real opportunity is in F&I, service retention, and operational efficiency. Would you rather sell 200 cars at a 2% net margin or 150 cars at 5%?
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Starlink is no joke. Wish I had it in my car.
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Here’s a question every dealer principal should ask: If your F&I department stopped selling extended warranties tomorrow, would your dealership still be profitable? If the answer is no, you don’t have a strong retail operation. You have an F&I business subsidizing a weak one.
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The biggest threat to traditional car dealerships isn’t Carvana, CarMax, or Tesla. It’s their own outdated way of doing business. Customers are tired of pricing games, endless negotiations, and wasted hours. The industry doesn’t have a customer problem. It has a business model problem. Agree or disagree?
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Do you know that NADA University doesn’t teach car dealers reinsurance? Many dealers pay the price for this oversight and the price is in millions of dollars.
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Car dealers are in F&I and service business; they just happen to sell cars. Few understand this.
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A review calendar should define what gets checked, who owns it and what happens next. Follow-through turns a date into a control. #Dealership360Academy #DealerOps #InternalControls #Management #AutomotiveRetail
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Do not let aged parts disappear into a report. Check return eligibility, assign an owner and give every item a next action. #Dealership360Academy #PartsDepartment #PartsManagement #DealerTraining #Automotive
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Last chance: Dealer Survival Guide is 99¢ on Kindle only until the end of today. Hope is not a strategy. Preparation is. amazon.com/dp/B0HKW5BXF5
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Call count alone does not show what happened next. Review whether the customer was reached, the agreed next step, and who owns it. #Dealership360Academy #BDC #DealerOps #CustomerFollowUp #Automotive
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What would you do if your sales were cut in half tomorrow? The time to decide what you will do at minus 50% is before sales fall 50%. Chapter 1 of Dealer Survival Guide, still 99¢ on Kindle: amazon.com/dp/B0HKW5BXF5
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Vehicle acquisition starts with being easy to reach. Can sellers find your buying center? Call your own store as someone ready to sell a vehicle. How easy is the next step? Dealer War Room Ep. 7. #DealerWarRoom #MaxZanan #VehicleAcquisition #UsedCars #DealershipStrategy
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F&I coaching should include the conversation behind the result. Review the menu, then practice one product explanation in plain language. #Dealership360Academy #FandI #SalesCoaching #AutomotiveRetail #DealerTraining
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