Citizen satisfaction with federal services fell for the first time in five years. Declining call center performance, website ratings, and complaint handling reversed gains reported in 2025. meritalk.pulse.ly/mvltpmch6b

The new @USGSA Labs program organizes employees in small teams to address agency challenges. The inaugural cohort recommended a new fee structure that could generate $195M in additional revenue. meritalk.pulse.ly/tx9gvuibxz

. @DLAMIL and @CDAODoW are working to improve data access and quality across the @DeptofWar, focusing on supply-chain decisions, AI adoption, and operational readiness. meritalk.pulse.ly/2cnbuaedzn

The Trump administration’s new AI task force is considering mandatory incident reporting requirements for AI companies as it develops recommendations to hold developers accountable when their technology causes harm. meritalk.pulse.ly/7jqoen9nmf

Among U.S./UK #PublicSector respondents overseeing OT, 50% manage IT and OT monitoring separately. Explore what those silos mean for visibility in @solarwinds’ report: meritalk.pulse.ly/ogxhmmctc4

5️⃣ reasons to attend @RedHatGov Symposium on Oct. 28: 1️⃣Learn from leaders from @USArmy, @NIST, and others 2️⃣Explore modernization strategies 3️⃣Learn how to scale AI securely 4️⃣Explore balancing risk and innovation 5️⃣Make connections Register to secure your spot: redhat-govsymposium.pulse.ly… #RedHatGov

. @DoWCIODavies taps Jon Steinbach as strategic technical advisor. Steinbach brings more than 30 years of government and private-sector experience to a role focused on emerging technologies, digital modernization, and collaboration with the defense industry. meritalk.pulse.ly/vdkhuzqim0

The @DeptofWar reached a multiyear framework agreement with @BAESystemsInc to produce up to 25,000 Advanced Precision Kill Weapon System laser guidance kits annually for up to seven years. meritalk.pulse.ly/97argooidd

Reporting from Google Public Sector 2026: @USGSA_Ed outlined plans to speed modernization through employee-led innovation and faster execution. #GPSSummit meritalk.pulse.ly/6yjdmxjnev

Just 1️⃣ week left to register for the @RedHatGov Symposium on Oct. 28. Join IT leaders from the @USArmy, @NIST, @CISAgov, and others to talk open platforms, intelligent automation, AI-ready infrastructure and more. Register: redhat-govsymposium.pulse.ly… #RedHatGov

A better workforce experience doesn’t require starting from scratch. @Maximus_news’ Evan Davis explains how agencies can modernize recruiting and onboarding while keeping existing systems of record in place. Read more: meritalk.pulse.ly/8feqzdksxs

. @RonWyden urges @CISAgov and @WHOMB to require stronger website privacy protections, warning that visits to sensitive federal services could be exposed to foreign adversaries and hackers. meritalk.pulse.ly/xcfip60rmm

. @DHSgov has ordered federal civilian agencies to immediately remove AI products and services developed by the Chinese AI company @deepseek_ai from their IT systems and prohibit future procurements of the technology. meritalk.pulse.ly/4pjgfwdjcf

Congressional democrats urge the @FCC to withdraw its proposal to eliminate E-Rate. E-Rate has provided more than $69 billion to help schools and libraries connect to the internet. An FCC proposal seeks to restrict funding to rural communities or eliminate the program. meritalk.pulse.ly/blktqe0t2t

The @USArmy plans to launch Project Gatekeeper this week. The platform aims to speed up commercial software security reviews and authorization while keeping final risk decisions with the government. meritalk.pulse.ly/rkle4hwgkd

. @GDIT’s Shad Harp says real-time data connections and AI-assisted software development are helping students get the fastest, most user-friendly FAFSA® experience. meritalk.pulse.ly/kkegvvud4r

. @USGAO fiscal year 2027-2032 plan outlines priorities to review federal technology policies while expanding its own use of AI, data analytics, and cloud technologies. meritalk.pulse.ly/o7e4w4kpl3

Marine Corps University will launch a four-month competition in December to test human decision-making against an adaptive AI opponent in simulated naval and drone warfare scenarios. meritalk.pulse.ly/0vrejlfpnc

MERITALK INTERVIEW: @USDOT’s outgoing technology chief says citizen experience is the goal, workforce transformation is the foundation, and the willingness to change is what will determine whether agencies can deliver. meritalk.pulse.ly/9feo3zullz

Get a blueprint for modernizing at scale at the @RedHatGov Symposium on Oct. 28. Speakers include tech leaders from @USArmy, @NIST, @CISAgov, and more. Register: redhat-govsymposium.pulse.ly… #RedHatGov