🔴 We go live in 1 hour! Does your QA scorecard show managers where to coach—or just give agents a grade? Join John Ortiz & Jordan Zivoder to learn how to connect QA behaviors to real business outcomes. 👉 hubs.la/Q04yw49y0

⏳ Tomorrow’s the day! Rethink what a good QA score really means. Learn how to build QA around behaviors that drive CX, retention & business outcomes—plus get a 6-question audit for your own scorecard. 📅 Oct. 22 | 10 AM ET / 7 AM PT 👉 hubs.la/Q04yw1zn0

⏳ 2 days to go! If your QA scorecard tells you who passed—but not what to coach—this session is for you. Join John Ortiz & Jordan Zivoder on Oct. 22 to learn how to connect QA behaviors to business outcomes. 👉 hubs.la/Q04yvTg60

⏳ One week until #UGM2026! We’re getting ready for four days of learning, ideas, and conversations with the NetSapiens community. 📍 Austin | Oct. 26–29 📍 TABLE #25 🔗 hubs.la/Q04xPTMr0

Heading to #UGM2026? 👋 Stop by TABLE #25 to talk AI, Conversation Intelligence, Auto QA, and new opportunities for NetSapiens service providers. 📍 Austin | Oct. 26–29 🔗 hubs.la/Q04zdqDc0

Leave with a 6-question audit you can run on your own QA scorecard next week. 📅 Oct. 22 | 10 AM ET 👉 hubs.la/Q04yvPW50 #QualityAssurance #MiaRec

Take your QA scorecard from “What should we score?” to “What outcome are we trying to drive?” Join us Oct. 22: 👉 hubs.la/Q04yvLMP0 #ContactCenter #MiaRec

👋 Meet the MiaRec team at #UGM2026! We’re ready to talk AI, Conversation Intelligence, Auto QA, and what’s next for service providers. 📍 Austin | Oct. 26–29 📍 TABLE # 25 🔗 hubs.la/Q04xQ8900

🎙 Meet John Ortiz and Jordan Zivoder. Join them Oct. 22 for a practical framework to connect QA criteria to real business outcomes. 👉 hubs.la/Q04yvGrv0 #QualityAssurance #MiaRec

How can service providers create more value from the voice services customers already use? 💡 Let’s talk Conversation Intelligence, Auto QA, and new opportunities at #UGM2026. 📍 TABLE #25 🔗 hubs.la/Q04xPPx10

Tracey Macomber, Christopher White & ACCC knew they didn’t need a one-size-fits-all QA solution. They needed technology that could adapt to their priorities - not the other way around. See why they chose MiaRec: 🔗 hubs.la/Q04wSrwy0 #AutoQA #MiaRec #ACCC

55 QA questions → 6 behaviors. See how one sales team rebuilt its scorecard around the behaviors that actually drive wins—and cut everything else. 📅 Oct. 22 | 10 AM ET / 7 AM PT 👉 hubs.la/Q04yvr4m0 #QualityAssurance

Technical insights. Sales strategies. Partnerships. Community. That’s what #UGM2026 is all about. We’re looking forward to connecting with the NetSapiens ecosystem in Austin! 📍 TABLE #25 🔗 hubs.la/Q04xPDTR0

With MiaRec + Alianza, service providers can help business customers analyze 100% of customer conversations - not just a sample - to uncover CX issues, coaching opportunities, compliance risks, churn signals, and revenue opportunities. Learn more: hubs.la/Q04yb0hv0

🤝 MiaRec is proud to be a Gold Sponsor of #UGM2026! We’re heading to Austin Oct. 26–29 to connect, learn, and share ideas with the NetSapiens community. 📍 Find us at TABLE #25 🔗 hubs.la/Q04xPxyT0

What if your QA scorecard did more than give agents a grade? Learn how to connect agent behaviors to business outcomes, and give managers a clearer picture of where to coach. 📅 Oct. 22 | 10 AM ET Register: hubs.la/Q04yvlC_0 #QualityAssurance #MiaRec

A great insight from Christopher White at ACCC: better coaching starts with the bigger picture. With MiaRec analyzing 100% of conversations, managers can coach based on consistent performance trends—not isolated calls. Read the story: 🔗 hubs.la/Q04wSrcb0 #AutoQA

Your QA score says the agent did everything right—but the customer is still frustrated and the issue unresolved. So what did that 100% score really measure? Learn how to build QA around behaviors that drive real outcomes. 👉 hubs.la/Q04yvk0S0

Alianza providers can now offer MiaRec’s AI-powered Conversation Intelligence under their own brand—creating new AI revenue and more customer value. Your brand. Your customer. Powered by MiaRec Intelligence. 🔗 hubs.la/Q04y9-7J0

🚨 A 100% QA score doesn’t always mean a great outcome. Learn how to rebuild QA around behaviors that drive CX & business results. 📅 Oct. 22 | 10 AM ET 👉 hubs.la/Q04y9YQN0 #QualityAssurance #MiaRec