Deputy Associate Director of Safety and Learning, proud to work @ Lancs Teaching Hospitals

Joined June 2016
Michelle Durkin retweeted
Busyness doesn't equal productivity. The Eisenhower Matrix to achieve more and stress less:
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Michelle Durkin retweeted
Over the years, I've learnt that the best, highest performing teams are those where everyone feels a sense of belonging & appreciation for the unique & different things they bring to the team. So I'm happy to post this blog & sketchnote on "things boldly inclusive leaders do". They build an inclusive culture through foundations of continuous learning, active listening, authentic communication & creating a psychologically safe environment for people to thrive: qaspire.com/what-boldly-incl…. Thank you @minettenorman for the principles & @tnvora for your powerful interpretation.
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Michelle Durkin retweeted
As it's (Good) Friday, I'm asking all my followers to please retweet this tweet if you see it, to help my bird account be seen!🙏 To make it worth sharing, here's a Blackbird singing to the moon! 😍🐦 Thank you very much! 😊 #FridayRetweetPlease ♥️
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Michelle Durkin retweeted
⁦@LancsHospitals⁩ we formally launched PSIRF today. It’s been a journey of learning with more to come.Thankyou to Haj Ugradar for chairing today’s session👏 People at the heart of meaningful learning responses- I believe this will make a difference to our people&patients!
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Michelle Durkin retweeted
The mantra "move fast & break things" gets used to encourage disruptive innovation. It's often reckless because it ignores the negative consequences of innovation. Instead, as leaders we can "move fast & fix things", using a radical approach that moves fast, builds trust & accelerates excellence: qaspire.com/move-fast-and-fi… Blog & sketch by @tnvora, based on the new book by @FrancesFrei & @annemorriss.
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Michelle Durkin retweeted
📢2023 Magnet survey has been extended! Still time to participate this week
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Michelle Durkin retweeted
In toxic cultures, rest is taking your foot off the gas. You're forced to push yourself to exhaustion—burnout is a price to pay for excellence. In healthy cultures, rest is a supply of fuel. You're expected to take regular reprieves—breaks are vital to gain and sustain energy.
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Michelle Durkin retweeted
Spot on 👇🏽👍🏽 Colleague engagement and ownership of solutions through Continuous Improvement – at North West, England
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Be protective of that time… it’s yours #SundayThoughts from ‘wild hope’ amzn.eu/d/2j0Nquu
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Michelle Durkin retweeted
Human beings may be complex creatures, but when it comes to having our needs met at work, we drastically overcomplicate this. To fundamentally improve employee wellbeing three core needs to be present at work: Enough money, a manageable workload, and supportive leadership. Agree?
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Michelle Durkin retweeted
In health & care, we often focus on a narrow concept of improving "staff experience", when we could be building a much deeper & more profound basis of human connection at work: a sense of belonging. Belonging is when an employee, regardless of their background or role, knows that their voice matters, that their unique experiences enrich the team & that they're not just seen, but understood. Organisations that build a sense of belonging have higher levels of engagement, retention & performance: linkedin.com/pulse/belonging… By @hacking_hr
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Michelle Durkin retweeted
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Come and join @LTHTPTeam as our Band 2 Bloody Safety Co-ordinator! @michellehayes67 lancsteachinghospitals.nhs.u…
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Michelle Durkin retweeted
Microskills are specific competencies that form building blocks for capability. For the kind of strategic thinking that leads to significant, sustainable change, we need microskills that are logical, creative & emotional. In health and care organisations, we typically value the logical skills but undervalue the creative & emotional. It's a key factor in why we end up with small scale incremental change rather than bold collaborative change. Graphic by @alexnesbitt
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Michelle Durkin retweeted
Good leadership is instrumental especially when navigating colleagues through a challenging context promoting a safe, transparent, can do and productive culture 👍🏽 I would add “respects others and is inclusive”
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Michelle Durkin retweeted
Being a leader of change means challenging the status quo. This can be tough. People have a "status quo bias". Behavioural economists tell us the fear of what might be lost is twice as strong as the hope of what might be gained. The more we are invested in something, the harder it is to abandon it. Strategies to challenge the status quo: 1) Take time to understand why/how things are as they are currently; be curious. 2) Start small, try out/test new ways of working and take things step by step. 3) Communicate your change vision effectively, backed up by data, framed in a way that resonates with people. 4) Be open to having your own ideas challenged. 5) Celebrate small wins & foster a culture of continuous improvement. medium.com/p/bbc14841370e By @ridhimagupta. Graphic: @thedecision_lab
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The minute you let go of being right, you are listening, learning & connecting Your ability to listen to understand, appreciate, explore & respect diversity can make teamwork a success If you dictate, contradict, hold rigid views, interrupt & judge others -you’ll break the team
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4 simple but highly powerful things great leaders are not afraid to say - lead by example 🧁
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Michelle Durkin retweeted
As a leader the pressure can be immense at times. There’s an expectation that we need to drive performance AND be available to support the emotional needs and welfare of our people. I really liked this diagram for reminding us the basics of how to care for those around us.
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