@Mitel

Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.

 Worldwide
mitel.com
Joined March 2007
  • Tweets28.1K
  • Following7.9K
  • Followers22.4K
8.7KMedia
🔒 When official communication tools fall short, workers find workarounds. But personal messaging apps 📱 can put sensitive information at risk. See how Mitel WX helps close the gap between efficient communication workflows and compliance. ⬇️ bit.ly/4smD7c2

The Nurse Who Texted a Vital Sign to a Personal Phone

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Shadow AI is growing fast. But why are employees turning to unapproved tools? 🤖 Mitel CTO Luiz Domingos explains how workflow friction and fragmented systems fuel shadow AI, and what IT leaders can do about it 🛡️ in his new @ForbesTechCncl article. 👇 bit.ly/4qfQ8CQ

Council Post: How Shadow AI Is Rapidly Outpacing Enterprise Risk Management

​The gap between workers’ needs and business leaders’ goals creates ideal conditions for shadow AI.

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From guest requests to room readiness, #AgenticAI 🤖 is moving hospitality beyond chatbots and into action.⚡Discover how Agentic AI is helping #hospitality teams automate workflows, connect systems, and deliver better experiences. 👇 bit.ly/4onDpgN

From Generative to Agentic AI: The Next Frontier for Hospitality

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What if the patient's chart 📋 could be ready when the call 📞 connects? Mitel's EHR integration works across on-prem, cloud, and hybrid environments to deliver patient record data into the workflows where frontline staff need it most. 💡 Read the blog: bit.ly/4fQeOyx
A person is using a laptop with virtual icons displaying tasks such as checkmarks, a heart, and a document. A Mitel blog post titled "Mitel’s EHR Integration: Answer the Call with the Chart Already Open" is shown. The text highlights how the integration helps healthcare teams by bringing patient information into the workflow during calls.

ALT A person is using a laptop with virtual icons displaying tasks such as checkmarks, a heart, and a document. A Mitel blog post titled "Mitel’s EHR Integration: Answer the Call with the Chart Already Open" is shown. The text highlights how the integration helps healthcare teams by bringing patient information into the workflow during calls.

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👥 Every role has different communication needs. Mitel WX brings the workforce experience together with tools designed to support diverse roles, industries, and ways of working. Watch ▶️ to take a closer look at #MitelWX, and see what sets it apart. 🔗: bit.ly/4iuVkR3
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The hidden cost 💰 of fragmented communications adds up fast. From shadow workarounds to tool overload, discover how communication friction in #hospitality 🏨 can impact productivity, staff retention, and the #GuestExperience. ⤵️ bit.ly/4wnHtzK

Your Property's Most Expensive Tax Was Never Invoiced

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🎯 The future of UC is about giving employees the right tools for the job, not the same tools for everyone. See how Mitel WX is taking a different approach to workforce communications in industry analyst @blairplez's article. 👉 bit.ly/4sgxjRc
Sure, here's a succinct alternative text description: "A person from BCStrategies is featured alongside a quote about Mitel WX, emphasizing communication benefits for deskless and frontline workers. The quote highlights improved user experience with Mitel WX's widget-based interface supporting role-specific needs.

ALT Sure, here's a succinct alternative text description: "A person from BCStrategies is featured alongside a quote about Mitel WX, emphasizing communication benefits for deskless and frontline workers. The quote highlights improved user experience with Mitel WX's widget-based interface supporting role-specific needs.

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Thrilled to announce that #Mitel has been named a finalist for the UC Awards 2026 🏆 in the Best Device & Hardware Innovation category with our H60 DECT Headset! 🎧 See all finalists on the @uctodaynews site: bit.ly/3Uvn9Qd
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Modernization ≠ disruption. ⚖️ This academic medical center proved you can upgrade communications, reduce complexity, and improve performance without risking patient care. 🏥✨ Read how: bit.ly/4vQ5DEh
A modern medical center setting with several people in white coats and scrubs talking and working at computers. The image has text about a Mitel blog post discussing modernizing clinical communications at an academic medical center.

ALT A modern medical center setting with several people in white coats and scrubs talking and working at computers. The image has text about a Mitel blog post discussing modernizing clinical communications at an academic medical center.

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💰 Cost matters. But what about continuity, resilience, and safety? Learn why procurement leaders in the education sector need to evaluate more than price tags. 👇 bit.ly/4vmB4Fl

The Safety Decision Hidden Inside Your Last Procurement

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🚢 Modern cruise ships may have blazing fast Wi-Fi, but there's one device that still earns its place beside every bed: the cabin phone. 📞 Here's why the reliable cabin phone still wins at sea. 👇 bit.ly/4yjgtD8

This Is Why Cruise Ships Still Put a Phone Beside Every Bed

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💭 Curious about the capabilities of our newly introduced core communications app framework, Mitel WX? Watch ▶️ to read up on some of the spotlighted features 🔦, and discover even more about Mitel WX here: bit.ly/3TZtRxt
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Insightful conversation 💡 on Mitel WX featuring #Mitel leaders Eric Hanson and Martin Bitzinger with industry experts Oru Mohiuddin and Evan Kirstel. Tune in 👂 to the full panel! ⤵️
Evan Kirstel #B2B #TechFluencer
@EvanKirstelOct 13
How @Mitel WX Connects Deskless And Desk Workers: 70% of workers are deskless, yet most “collaboration” tools ignore them. We talk frontline workflows, outage-proof comms, and AI governance so shadow tools don’t run your business. xitter.cf/i/broadcasts/1RKZzBlQZ…
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Evan Kirstel #B2B #TechFluencer

How @Mitel WX Connects Deskless And Desk Workers: 70% of workers are deskless, yet most “collaboration” tools ignore them. We talk frontline workflows, outage-proof comms, and AI governance so shadow tools don’t run your business.

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Organizations are fueled 🔥 by EVERY type of worker, but traditional tools are designed around the desk worker alone. 🤝 Meet Mitel WX: one communications experience shaped around the way each person works with the tools THEY need. Watch ▶️ & learn more: bit.ly/4jVkZDG
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On the road 🛣️ at the Cavell Summit North America in Cambridge, MA, discussing the future of enterprise communications, #AI, and data sovereignty. Exciting conversations and panels 💡 with the debut of Mitel WX today!
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Too many tools 🛠️ can slow teams down. Mitel WX brings voice, messaging, meetings, and more into a connected experience built around the worker. See @zkerravala's take in @thecubetv on what comes next for UC. 👇 bit.ly/4s55TOa

Mitel WX bets next phase of unified communications will be won on the floor, not in the meeting...

Mitel WX bets next phase of unified communications will be won on the floor, not in the meeting room - SiliconANGLE

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Now debuting ✨ Mitel WX: a new core communications app that brings voice, messaging, meetings, and contact center into a single framework. 🧩 Learn more about Mitel WX and how it's built to meet the needs of the entire workforce in our press release 🔗: bit.ly/4yeuEZt
The image is a promotional graphic for Mitel WX. It features a headline stating "Mitel Bets on Humans with Debut of Mitel WX: A Critical Communications Solution Designed for the Entire Workforce." On the left, there is a press release button. On the right, a software interface is displayed, showing chat conversations. There are also three circular photos of people engaged in various activities on the right side. Mitel WX logo is at the top.

ALT The image is a promotional graphic for Mitel WX. It features a headline stating "Mitel Bets on Humans with Debut of Mitel WX: A Critical Communications Solution Designed for the Entire Workforce." On the left, there is a press release button. On the right, a software interface is displayed, showing chat conversations. There are also three circular photos of people engaged in various activities on the right side. Mitel WX logo is at the top.

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⏱️ Six minutes can be the difference between a sale and a customer walking away. Explore how the Mitel H60 🎧 helps connect frontline workers to the people and information they need, right when they need it. 👇 bit.ly/4iCobnb

The Disconnected Store: Six Minutes on the Floor

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Innovation and compliance don't have to compete. 🚀 Learn how financial and insurance organizations can modernize customer experience with #AI-powered cloud contact centers. 👇 bit.ly/4vspoQU

Cloud, Contact Centers, and AI in the Financial and Insurance Industries: How to Balance Innovation...

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Wonderful pics 📸 from Sofia, Bulgaria at their Town Hall, where more than 100 employees joined in person. Thanks for attending, and thanks also to everyone around the world 🌎 for joining the leadership team for this week's Global Town Hall, streamed from Athens!
A person is standing in front of a seated audience, giving a presentation. A projector displays a slide with a colorful diagram. The room is well-lit and has modern decor, with people seated at tables and some standing.

ALT A person is standing in front of a seated audience, giving a presentation. A projector displays a slide with a colorful diagram. The room is well-lit and has modern decor, with people seated at tables and some standing.

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