The first Ombudsman dedicated to the #automotive sector. We self-regulate the UK’s motor industry through Codes of Practice & provide an online #Garage Finder.
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Joined April 2010
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We’re delighted to reveal the three finalists in the Vehicle Warranty Providers category of our 2026 Customer Service Star #Awards. They are
👏 Caery at Warranty First
👏 @themotoringorg
👏 @WarrantySG
Winners will be announced on 30/10/26.
🏆 There's just 4 days to go! Our 2026 Star Award winners will be cast into the spotlight this Friday at our commemorative 10th anniversary event. 👀 Stay tuned for the announcements! #StarAwards
We're delighted to announce the three finalists in the Vehicle Manufacturer category of the 2026 Customer Service Star Awards, proudly sponsored by Autotech Group. They are:
⭐ Jasmine at Mazda Motors UK
⭐ Jennifer at Hyundai Motor UK
⭐ Matt at JLR
A huge congratulations on being shortllsted, and the winner will be announced on 30th October. 🏆
The Motor Ombudsman retweeted
Following on from the last issue's news of the @Motor_Ombudsman 's campaign against part-worn tyres, PMM decided to find out more by speaking to the campaign's workshop partners at the UK Garage and Bodyshop Event
bit.ly/3VxPqpf
⚡🚗 The Motor Ombudsman has published its latest insights on the disputes about electric vehicles seen by the body's dispute resolution service in the third quarter of 2026. Read more at: tinyurl.com/59kzzbff
MotorPlan secures Motor Ombudsman accreditation bodyshopmag.com/2026/news/mo…
The Motor Ombudsman retweeted
For #OmbudsDay2026 we're sharing perspectives from voices across academia, government, consumer advocacy and legal sector on the value and impact of Ombudsman services
📌Theme: Accountability and trust
"Ombudsman services play a critical role in ensuring services are fair."
🎉 Today is #OmbudsDay, the annual celebration of the important difference Ombudsmen make across a wide variety of sectors, giving consumers and businesses a fair and independent channel to resolve complaints.
Find out about The Motor Ombudsman at TheMotorOmbudsman.org
The Motor Ombudsman retweeted
A tyre can look fine and still be underinflated. Meanwhile, it may be flexing more, generating excessive heat and wearing faster than it should. Don’t rely on your eyes to tell you whether the pressure is right. Use a gauge. Check it cold. Know the number your tyres need.
The Motor Ombudsman retweeted
Your MOT tester checked your tyres on test day. Who’s checking them today? Drivers are responsible for keeping their vehicle roadworthy every time it’s used. A tyre can lose pressure, wear or become damaged long before the next MOT. The certificate is annual. Your responsibility isn’t.
🎉 Here are the three finalists for Scotland in the 2026 Star Awards!
A huge congratulations to:
⭐ Brown Brothers Honda
⭐ Lewis at Barnetts Honda Dundee
⭐ MacInnes Motors
The eight regional Star Award winners will be announced at the end of October, with each regional champion also in contention for the prestigious National Star Award. 🏆
Congratulations to all those shortlisted, and thank you to everyone who took the time to nominate an outstanding business or individual. 🚗✨
MotorPlan gains TMO Vehicle Warranty Products Code accreditation motortrader.com/motor-trader…
The Motor Ombudsman adds MotorPlan to its expanding Vehicle Warranty Products Code garagewire.co.uk/?p=265036 via @garagewireuk
🎉 MotorPlan has gained accreditation to our Vehicle Warranty Products Code, demonstrating its commitment to high standards of customer service in the administration of its warranty products to motorists.🚗✅
Read more at: tinyurl.com/mztx2c9z
