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We are here to support you for any service issues!

Gurgaon, India
Joined January 2011
Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)Photo by Spectra Care (@OnSpectraCare)
Hi Saikat, we only want you to have the best experience. Please be informed that we have raised a service request SR19092219143 regarding internet not working, it will get resolved within 24 hrs. Shrishti
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Hi Akhil, please be informed that the technical issue has been resolved for your location. Request you to kindly reboot your devices and check for connectivity. Kindly let us know if in case any issue is faced. Shrishti
Hi Ganesh, sincere apologies for the delay in resolution. Please be informed that we due to some major issue it will take 48 hours resolved the issue. Sangam
Hi Arpit, request you to kindly DM your registered details so that we can assist in a better way. Shrishiti
Hi Lokesh, please be assured that we are highlighting the concern to our team to ensure the earliest resolution. Shrishiti
Hi Pankaj, please be informed that you need to change your router in order to enjoy higher speeds. Shrishiti
Hi Manav, this is really not the experience we want you to have. Request you to kindly share your registered details, so that we can assist in a better way. Shrishiti
Hi Vivek, please be informed that as a token of compensation, we have raised a waiver request SR19062031375, it will get resolved within 24 hrs. Also, regarding the link down issue, please be informed that team is already aligned to get it resolved at the earliest. Shrishiti
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Hi Rishi, we know how important it is to stay connected to internet, allow us to deep dive into this. Please DM your Spectra account details for us to get started. Shrishiti
Hi Prabhu, we know how important it is to stay connected to internet, allow us to deep dive into this. Please DM your Spectra account details for us to get started. Shrishiti
Hi, we know how important it is to stay connected to internet, allow us to deep dive into this. Please DM your Spectra account details for us to get started. Shrishiti
Check out my Speedtest results! 88.5 Mbps down and 93.7 Mbps up. How do your speeds compare? spectraspeed.speedtestcustom…
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Hi Bhvaesh, we know how important it is to stay connected on internet, allow us to deep dive into this. Please DM your Spectra account details for us to get started. Shrishiti
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Hi Ishan, we understand the need to be connected. Would like to inform you that currently the services are impacted due to fiber cut and will be restored soon. Thank you for your patience. Shrishiti
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Replying to @OnSpectraCare
9620044044
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We will raise the complaint and get the issue resolved. Shalu
Hi Dhruv - Sincere apologies. As per our telephonic conversation, request you to confirm once you will be back.
Kindly be informed that your documents have been verified and the connection will be installed soon. Shilpa
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Hi Mala, we tried reaching you on your registered contact number but the call was unanswered.
Please allow us some time, we will get back with your issue resolved soon. Shilpa