Bad move @Uber . Last week I had to get my wife to hospital - she her broken patella. I booked a cab for 8:10; Uber allow 10 minutes delay; we were 60 seconds late; Uber charged £8.52 for a cancelled booking; there is no way to challenge. Uber - play by your own rules.

This is a sad story about the impact on the people running restaurants in the UK. However: 1. Prior to the onset of covid, there was overcapacity in the market - especially amongst casual dining chains. Closures are a part of a…lnkd.in/dxxHJBi lnkd.in/dRn2-im

The world of #foodservice #delivery is turned upside down bbc.in/2UH0sWf

#GoGRIF gets off to a great start in Amsterdam #HenryMason of #Trendwatching leads off with a great presentation addressing the core question ‘what will your customers do next?’

How much plastic? bit.ly/38cISPF This translates into somewhere around 1.5 billion plastic conatiners, lids etc delivered to our homes

I shared thoughts with @DotDavies1 on @BBCWales today on doggy bags. Are we too embarrassed to ask? I believe the answer is yes in most cases. But food wastage is moving up the sustainability agenda - should restaurants offer customers the opportunity to take uneaten food home?

As always, @GillianKett has written a thought-provoking and insightful piece in this weekend's FT . She draws attention to what politics can learn from restaurants (she instances Danny Meyer speaking at a National Governors Asso…lnkd.in/d9A9wnW on.ft.com/2ZcuRfc

I was delighted to help #federicobastiani view restaurant #delivery from a Swiss perspective bit.ly/2McinCmCon. Some very interesting views. Thank you for asking me to help, Federico

I've just returned from my annual trip to Chicago - thought I'd share my findings and thoughts from the @NatlRestShow linkedin.com/pulse/whats-hot…