Actionable Customer Feedback + Powerful Predictive Analytics, powered by the Net Promoter Score (NPS)

San Antonio, TX
Joined February 2013
[UPDATE]: Our engineering team had to perform an unscheduled maintenance this morning to address a performance issue with out app. Everything is back up and operational as of now. Thank you for your patience. If you experience any issues, please reach out to [email protected]
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Don't miss our latest blog post which will change the way you approach marketing using your NPS data and powerful tools like @rightmessageapp promoter.io/blog/nps-10x-gro…
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Want to 10x your growth and marketing ROI? Check out our latest blog post showing you how use your NPS data to define ideal customer personas and use personalization to do just that: promoter.io/blog/nps-10x-gro… #NetPromoter
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We're very excited about our newest feature that allows you to surface deep insights from your verbatim feedback, automagically. Keyword Analysis powered by Machine Learning from @monkeylearn is available now: promoter.io/blog/analyze-nps… #NPS #NetPromoter #NLP #MachineLearning #AI
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Great post on deeper analysis of NPS verbatim feedback from @JungleDisk using python and the @Promoter_io API: jungledisk.com/blog/2018/03/… #NetPromoter #DataScience #CustomerIntelligence #Product #ProductMgmt
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Use on-boarded users instead of sign-ups in reports for a more accurate view on your growth. #saas buff.ly/2oarfKp
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New ... Debunking 5 Misconceptions about Net Promoter Score goo.gl/Fv1JUW #NPS #Custserv #CustomerSuccess
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How to pay less for web app subscriptions - buff.ly/2Gf1gIX @supermonitoring #SaaS
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The Importance of Using a Different CAC Payback Model for Your Organic and Paid Channels buff.ly/2EZMuqp #SaaS
Pricing Strategy for your #SAAS and #B2B #Subscription business with Price Bundling buff.ly/2EjNmFc by @fusebill #startups
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How to do SaaS user research and translate it into product insights — learn in this behind-the-scenes episode with @Userlistio co-founder Claire Suellentrop buff.ly/2EAZQvc
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The illusion of product/market fit for #SaaS companies from @saasgenius by @tomgorski buff.ly/2EUs01Y
Let's talk through why cancelled customers are your greatest ally in the race to increasing MRR and how you can win them back... for life. buff.ly/2nQ5rUU via @lovevalgeisler on @NikkiElizDeMere's blog #SaaS #Churn #Retention
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13 “From the Trenches” Lessons Learned from Bootstrapping Multiple #SaaS Businesses from @sujanpatel buff.ly/2E9oRug
If you’re growing a sustainable company, you will need some semblance of organic growth, which every company, regardless of what you sell, is capable of … goo.gl/dJ1yyM via @promoter_io
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How do you execute on product ideas effectively? Learn from Marc Köhlbrugge of BetaList buff.ly/2E62hTj
Netflix Quietly Perfected Their Pricing. Here’s What You Can Learn by @poyark for @openviewventure buff.ly/2EHLy9R #SaaS
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What Is the EU #GDPR Data Protection Law and How to Comply With It? @bugfenderapp buff.ly/2FJyaRI