Good morning,
I'm sorry to hear of your concerns. We do care about our customers and want to make sure you are taken care of. Please DM us your account info so that we may reach out asap.
-Rosalinda
Hi Brian,
I'm so sorry to hear of your recent experience. If you can please DM me to provide me your contact info, I'd be happy to review your concerns with you. I look forward to hearing back from you!
-Rosalinda