Since 2017, the Richmond Ambulance Authority has used the Baldrige Group as a third-party vendor to conduct patient satisfaction surveys of our emergency responses. Check out our overall patient satisfaction rating in September and what our patients are saying about us!

October is Sudden Cardiac Arrest Awareness Month! Most cardiac arrests happen outside of a hospital; that's why it's so important for bystanders to step in and help in an emergency. Thanks to Council Member Reva Trammell and 8th District residents for learning how to save a life!

It was another great month filled with strong partnerships as we gave out lifesaving tools in an effort to fight the opioid epidemic, recognized crews for saving a life and celebrated our 35th Anniversary. Check out this month's newsletter - mailchi.mp/52dda5b602e7/sept…