I’m here to help with queries, complaints and all things relating to FNB, with the inside track in the bank... how can I help you?

South Africa
Joined September 2008
Downtime Update: All our services related to App, Online Banking and card payments are back up and stable. We apologise for any inconvenience caused this morning.
28
15
7
51
7,473
You may be experiencing issues across App and Online Banking, including card payments. Our tech teams are working hard to fix the issue, and we will provide an update as soon as possible.
52
22
15
79
16,189
We are currently experiencing issues with some of our ATMs and our tech teams are working to fix the problem. Remember you can tap, scan or swipe your cards for payments or you can withdraw cash at selected stores using eWallet.
18
5
1
21
9,157
Replying to @FNBSA
I got one 😭! Thanks FNB! You think it's too good to be true until it happens to you 🤣!
5
2
16
12,301
Replying to @FNBSA
Thanks @FNBSA, managed to bag the 65" Samsung TV 🥳😁
4
3
10
11,180
Downtime update: The earlier network provider issue has been resolved by the providers and as a result all our digital banking services are available across networks. You can now continue using the FNB App and online banking 😊
9
6
1
40
11,175
Downtime update: we are still experiencing issues with some network providers which is affecting access to our digital banking services. During this time, please try change networks or switch to Wifi to access via a different provider. An update will be provided when available.
24
9
1
44
10,396
We are aware of a general internet outage from certain providers that is affecting our customer's ability to reach our digital channels. The various providers are currently working on a resolution to restore access and we will provide an update as soon as possible.
13
9
1
32
12,150
We’re aware of a system issue that temporarily delayed the release of salaries into some customers’ accounts. The issue has been resolved & funds will reflect shortly. We apologise for the inconvenience & understand how frustrating this may have been. Thank you for your patience.
7
11
2
26
10,734
Today, thousands of SASSA beneficiaries, were at risk of not receiving their grants. Despite the challenges, by 3pm, all accounts were opened and payments processed, highlighting the power of partnership and perseverance. More info 👉 Bit.ly/4hjXFeP
14
7
33
14,752
Downtime update: We can confirm that all functionality has been fully restored. We appreciate your patience and sincerely apologise for the inconvenience caused.
24
13
1
41
28,034
We are aware that there are issues being experienced across our channels. Our IT teams are working on restoring full functionality to the affected services. We apologise to our valued customers for the inconvenience caused.
20
16
4
42
25,788
Morning fam! Midnights intermittent issues experienced on R185 deals on the FNB App were not cool and we sincerely apologise for the inconvenience. We are back up and there are still some Black Friday deals available to shop 🛍️ Explore more: fnb.co.za/switch-to-fnb/inde…
252
21
20
85
82,131
We sincerely apologise to our customers experiencing intermittent payments and downtime issues. We can confirm that digital channels have been restored and functionality is available. We thank you again for your patience and valued support.
49
13
2
70
49,528
We're aware that some of our customers are experiencing intermittent access to certain services on our digital channels. Our IT teams are working on restoring full functionality to the affected services. We apologise to our valued customers for the inconvenience.
33
18
4
75
31,092
We can confirm that functionality on digital channels is now fully restored. We apologise for any inconvenience caused. Thank you for your patience and continued support.
53
16
5
66
23,091
We sincerely apologise for the intermittent connectivity on our digital channels today. Our IT teams are working hard to urgently restore full functionality on the affected channels. We thank you for your patience.
37
24
6
79
23,828
Sizwe Nxedlana CEO @FNBSA says customers can now apply for a solar energy loan financed through a new or existing home loan - apply for a loan starting at R50,000 and going up to 15% of the value of your home. #GetTheHelpYouNeed #Sponsored
16
29
7
76
34,251
Sizwe Nxedlana CEO @FNBSA on stage to launch Nav Energy solar & alternative energy solutions - starting from R149 per month. Customers can now access a wide range of alternative energy & back-up power solutions on the FNB App & pay over 24 months. #GetTheHelpYouNeed #Sponsored
17
48
11
130
40,910
Gordon Little is the CEO of @FNBSA Commercial says that FNB has extended nearly R900 million in Bounce Back Loans to SME’s. Of this, R262 million has been towards funding Women In Business. #GetTheHelpYouNeed #Sponsored
11
20
4
62
13,167