Ryan Klausner (@RyanKlausner) header
Ryan Klausner (@RyanKlausner) profile picture

Head of Customer Experience @WhoGivesACrapTP 🧻 Creating personalized, scalable, and human-centric customer experiences 🔁🤩

Los Angeles
Joined November 2011
Photo by Ryan Klausner (@RyanKlausner)Photo by Ryan Klausner (@RyanKlausner)
Winnie-The-Pooh: The Deforested Edition is a bit of a gut punch. But we hope it’s also a reminder of the importance of switching to eco-friendly TP, and that small changes to your everyday routine can make a huge difference. US friends, head this way: winniethepooh.whogivesacrap.…
4
1
6
847
Look mum, we put bums on TV! We're so delighted to show you our first ever television ad 🥹 We feel like real grown-ups now. (Well, not that grown up, it is still all about bums…) 🍑Thank you to everyone who has helped us reach this very exciting milestone!
1
3
20
1,234
Have you been caught out by one of Starbucks’ new olive oil coffees? The first 50 people who send us proof of purchase of their Starbucks Oleato coffee will receive a 24-pack of recycled TP. Just email [email protected] stat and wipe away your worries. (T&Cs apply.)
2
1
4
3,040
I'm thrilled to be moderating the upcoming @GuiddeCo / Support Driven joint webinar, "Transforming Customer Support: How AI Can Save Time and Improve Service." Don't miss out on this insightful webinar! April 20th, 8:30 AM PST/ 3:30 PM UTC share.supportdriven.com/gx73…
2
47
It’s everything you love about thirst with none of the relief! Already consumed by billions of people globally – what are you waiting for? 👉 Head to scarce-water.com to get the skinny on SCARCE WATER™ today, on World Water Day 👈 #WorldWaterDay
1
5
7
1,178
This is not a joke. We want to put those sweet nothings where they belong. bit.ly/40ChRk9 #FlushYourEx #ValentinesDay
5
9
13
33
9,416
Introducing Mind, Body, Bum - a guided meditation series for the bathroom. Think of it as fibre for the mind, or a dose of mental Imodium. If your ‘energy’ is feeling a bit blocked, this one's for you.
1
4
8
I’m really looking forward to my talk at Elevate this September: “What really matters as a CX leader?”
This Post is from an account that no longer exists. Learn more
1
1
A big shout-out to @RyanKlausner and the CX team at @WhoGivesACrapTP. 1. An actually useful (and friendly) chatbot 2. A human responded to my missing loo paper order 3. "Shipping soon" email at 10:46am today 4. "We have your parcel" from courier at 12:14pm 5. Delivered at 3:10pm
2
1
2
Every day, more than 1 million trees are cut down to make traditional toilet paper. We knew it was a lot, but even we were shocked by how staggering this number turned out to be. (1/3)
1
5
4
13
I’m so proud to be working with such a wonderful, empathy-driven, and talented group.
A little reminder: everyone is doing their best right now. Whether it’s the cashier at your local supermarket, the nurse at the testing clinic, your next door neighbour or even your friendly toilet paper-making team, we’re all winging it through a weird and scary time.
2
🚨 NEW SPEAKER ALERT 🚨 We are thrilled to announce that Ryan Klausner, Head of Customer Experience at Who Gives A Crap will be joining this year's Customer Engagement Summit line-up! You can now register your FREE live stream ticket to watch Ryan here: bit.ly/3EoKzcf
I'm looking forward to joining a panel discussion on 'How organisations are maintaining trust, loyalty and reputation in the current climate' for the @EngageCustomer Summit on Weds, Nov 10th. I hope to see you there! Register now for the free stream: bit.ly/3vVCetr