Hi, yes they are. ^MM

Disruption caused by severe weather has now ended. Services are no longer affected by this problem across the South Western Railway network. If you were delayed by 15 minutes or more, you may be entitled to claim compensation 👇 southwesternrailway.com/cont…

Hi, if your journey has been significantly disrupted, you can arrange your own taxi and claim the cost back through the South Western Railway website for travel between Weymouth and Basingstoke via Southampton Central / Bournemouth and between Exeter St Davids and Basingstoke via Salisbury, Yeovil Junction and Honiton. To make a claim, please use the dedicated form and provide: - Your full contact details. - The date and time of your journey. - The stations you travelled from and to. - Details of the disruption and why you are making the claim. - Copies of your valid train ticket(s). - A valid taxi receipt showing the company name, journey details including time of travel, pick up location, destination and fare paid. - Any supporting evidence, where applicable. Please note that claims must be submitted within 28 days of travel, and Smartcard customers should ensure they have correctly tapped in and tapped out where applicable. You can find the form here: southwesternrailway.com/cont…. ^MM

Hi, I am sorry to hear that. I can now see your service is on the move. Unfortunately, there is a late train ahead of yours. ^MM

Yes to seek help from the onboard crew or at London St Pancras. ^MM

Hi Matt, as the original leg of your journey was delayed enough to miss your connection, the responsibility to arrange onward transport would be with EMR. I am sorry if this information was not given to you at the time. ^MM

Hi, I can see that service has now been cancelled. There is a 23:00 service to Woking. Unfortunately, we do not have taxi claim back in place. Apologies. ^MM

Hi, we have taxi claim in place between Basingstoke and Winchester; you can take a train to Basingstoke from Waterloo ^MC

Hi, we have taxi claim back in place from Winchester to Branksome ^MC

Hi, you can use your today's ticket for travelling tomorrow; for the latest travel updates, please check your journey before travelling again tomorrow ^MC

Hu, yes that will be fine ^MC

Hi, there will be a train to Liphook from Guildford at 20:19; apologies for the delay to your journey ^MC

Hi, there will be a train from Woking to Farnborough Main at 20:34; apologies for the delay to your journey ^MC

Hi, the 20:09 service is the next train scheduled to run, apologies ^MC

I can see there was a train to Farnborough at 18:27 , did you manage to take that train? ^MC

Hi, I am sorry to hear this; I can see there will be a train to Haslemere in the next 10 minutes; I will get your feedback, apologies ^MC

Hi, did you manage to take the 18:05 service that departed at 18:54? ^MC

Hi, I am afraid we don't have taxi claim back in place to Portsmouth; apologies ^MC

Hello, I am afraid we don't have taxi claim back in place on this line; apologies ^MC

Hi, there was a train that departed at 18:44 from Waterloo to Winchester, did you manage to take that train? ^MC