Designer. Researcher. Storyteller. Curious, nerdy & a little bit artsy. Happiest exploring. Service Designer @DeloitteDIGI_IE.
Ireland 💚 | Aotearoa 🖤
Joined November 2012
- Tweets2.8K
- Following2K
- Followers610
- Likes4.8K
Pinned Tweet
It was a pleasure to discuss #TheFuturesOfFood & Anticipating Shared Futures: Emotion, Connection & Relationships alongside the great work of Letizia, Jennie & @Kumeugirl at @epicpeople_org today. What a privilege it was to consider all of your thoughtful questions too #EPIC2021
Sarah Heffernan retweeted
The importance of words in strategy and foresight work is not emphasised enough.
You can have all the design approaches, visualisations and workshops you can muster - but a misunderstanding of shared language can derail an entire project.
Thank you so much to everyone who joined us for Design & Ethics earlier this week, especially @MajekJess (@AccentureDock) & Amy Matrai (@wearesnook) who very generously shared their work and experience with us 🙌
#Design #Ethics #EthicalDesign
I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: us06web.zoom.us/meeting/regi…
ALT Image shows Jess Majekodunmi and Amy Matrai along with text featuring the event title, time and date, as well as the speaker names and roles, and the This is HCD logo.
You still have time to register for this evening's Design & Ethics event! Join this vital conversation & register for free now - us06web.zoom.us/meeting/regi…
#design #ethics #designer #EthicalDesign
I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: us06web.zoom.us/meeting/regi…
ALT Image shows Jess Majekodunmi and Amy Matrai along with text featuring the event title, time and date, as well as the speaker names and roles, and the This is HCD logo.
This time tomorrow we'll be halfway through exploring our impact & responsibilities as designers with @MajekJess (@AccentureDock) & Amy Matrai (@wearesnook) @ThisisHCD Ireland's Design & Ethics event - us06web.zoom.us/meeting/regi…
I can't wait to dive deeper into this vital topic!
I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: us06web.zoom.us/meeting/regi…
ALT Image shows Jess Majekodunmi and Amy Matrai along with text featuring the event title, time and date, as well as the speaker names and roles, and the This is HCD logo.
We'll be looking at 'designing for the unintended' & @wearesnook's recent initiative, The Ethical Design Toolkit. There's still time to register here to join the conversation: us06web.zoom.us/meeting/regi…
#Designer #Design #Ethics #EthicalDesign #ethical #DesignThinking #ServiceDesign
Our 2nd fantastic speaker for Design & Ethics is Amy Matrai, sharing @wearesnook's recent work curating the Ethical Design Toolkit; a place for us to explore resources, inform our design practice & consider the impact of our work. Register for free now: us06web.zoom.us/meeting/regi…
ALT Image shows Amy Matrai along with text featuring the event title, time and date, as well as the speaker name, role and bio, and the This is HCD logo.
The Ethical Design Toolkit (http://178.79.188.8/) is an incredible initiative by @wearesnook & I can’t wait to hear more about it from Amy! Make sure you register to join the conversation on Tuesday 15th March - us06web.zoom.us/meeting/regi…
#Design #Ethics #DesignEthics #Ethical
Sarah Heffernan retweeted
So many companies want to innovate on #servicedesign but don't have the basics down. Do you have a clear, detailed sense of your current journey? Do you listen to your customers? Do you follow up? Are points of contact and handoffs clear? Can customers easily get support..?
I'm so pleased to introduce our 1st speaker for Design & Ethics, the ever inspiring @MajekJess who’ll discuss ‘designing for the unintended’- exploring unintended consequences, unintended users & unintended uses. Register for free to join the conversation: us06web.zoom.us/meeting/regi…
ALT Image shows Jess Majekodunmi along with text featuring the event title, time and date, as well as the speaker name, role and bio, and the This is HCD logo.
I’m delighted to announce the next @ThisisHCD Ireland event, Design & Ethics, taking place online at 6:30pm (Irish time) on Tue 15 March & featuring the incredible @MajekJess, @AccentureDock & Amy Matrai, @wearesnook! Registration is free & available here: us06web.zoom.us/meeting/regi…
ALT Image shows Jess Majekodunmi and Amy Matrai along with text featuring the event title, time and date, as well as the speaker names and roles, and the This is HCD logo.
Sarah Heffernan retweeted
It's almost time, get your tickets for the Doing Design Festival coming up on the 11th of February. #DDFV3 #Design #ServiceDesign #ux ow.ly/G86v30s7MpN
"All of us are smarter than any of us" - @jonjalex @NewCitProj speaking about The Citizen Story during @theRSAorg Media, Creative Industries, Culture & Heritage fellowship network event
#Citizen #Citizens #Community
Sarah Heffernan retweeted
We are so thrilled to announce Jack Carty as our musician at the Doing Design Festival V3 on February 11. #ux #Australia
#servicedesign #event #design @ThisisHCD
youtu.be/j-ypQ4auhF0
"we need to create organisations that can see services as real, tangible things that can & should be designed, but we also need organisations that will commit to designing those services, not as an accidental byproduct of other decisions, but as a conscious, deliberate act"
The biggest influence on our lives are services, but we live in a world that is completely unprepared for the impact of them - on us, society and the planet.
I wrote about why we need a new kind of service literacy now, what it is and how we get there
loudowne.com/2021/11/24/why-…
Sarah Heffernan retweeted
“A good ancestor recognises a dying system and rather than trying to pass on their own dysfunctional civilisation, they take part in the historic act of seeding a new civilisation that can grow in its place and maintain the conditions conducive to life into the long future.”
"Markets often persuade us that we don’t have enough.
Communities remind us that we do."
- @ThisIsSethsBlog
All the stuff seths.blog/2021/12/all-the-s…
