@ShaunBelding

Passionate about leaving the world a little better than I found it. #author #cx #customerservice #leadership

 Canada
shaunbelding.com
Joined April 2008
  • Tweets7.1K
  • Following3.5K
  • Followers5.2K
454Media
Please enjoy these ducks changing their minds. 😂
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🚨 RT & Follow @facesottawa for your chance to win 2 Front Row tickets to see Game 6 of #GoSensGo vs #LeafsForever on Thursday night!
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The biggest risk is regret
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Vala Afshar
@ValaAfshar30 Apr 2024
The best use of technology is to improve quality of life (seeing clearly for the first time)
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larry1levine@Larry1Levine18 Dec 2023
4 Ways Companies Sabotage Customer Loyalty by @ShaunBelding customerthink.com/4-ways-com… via @CustomerThink
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10 Ways to Boost Customer Satisfaction bit.ly/3ozsV36
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Dwayne Moore@DwayneEMoore21 Feb 2023
Will the four-day week trial findings drive a customer service revolution? dlvr.it/SjmNnK via @MyCustomer
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Leadership Series Replay Today's Leadership Series post features @adrianswinscoe . Adrian Swinscoe - customer experience consultant and advisor has been helping develop customer-focused large and small businesses for 20 years. Check out today's post: stevedigioia.com/blog/leader…
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Shaun Belding retweeted
Donald Hornsby
@donhornsby17 Feb 2023
A true #leader inspires others to achieve greatness, not just by their words but by their actions. #leadership #LessWords
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3 Important Tips for People Working in Customer Service cxservice360.com/3-important…
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MyCustomer@MyCustomer15 Feb 2023
Chatbots are rapidly becoming the go-to service channel for the majority of customers - but they continue to have reservations about the technology and its performance. ow.ly/yGFH50MRE4c #chatbots #AI #customerexperience #custexp #CX
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Debbie Hart@dbbhart15 Feb 2023
Check out my latest article: A WOW Experience Always Wins The Big Game! linkedin.com/pulse/wow-exper… via @LinkedIn
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We’re back with the best #HR posts of the week! The Top 5 HR Trends for 2023 by @Decusoft | HR Technology 2023: What’s Hot? What’s Not? by @Josh_Bersin | What is a Hiring Freeze? by HR Lineup humanresourcestoday.com/edit…
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Shaun Belding retweeted
Kate Nasser@KateNasser15 Feb 2023
RT @ShaunBelding TOP CUSTOMER SERVICE STORIES FROM 2022 Had to wade through a couple of hundred stories to land on these ten. WOW, the process reaffirmed my faith in humanity. There are some truly wonderful people out there! shaunbelding.com/top-10-cust… #customerservice #cx #biztips
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Shaun Belding retweeted
Kate Nasser@KateNasser14 Feb 2023
Objectivity is NOT Detached Coldness! ~Kate Nasser katenasser.com/objectivity-v… via @KateNasser #PeopleSkills #ManagementSkills #LeadershipBeliefs #LeadMorale #EQ #Quotes #SoftSkills #EmotionalIntelligence
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Top 50 Customer Service Innovators of 2023 bit.ly/3ZY2UZt
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Lolly Daskal
@LollyDaskal14 Feb 2023
12 Powerful Ways Leaders Can Help Their Team Be More Successful ~@LollyDaskal bit.ly/3g4IaMY #LeadFromWithin #Leadership #Management #HR #Success #Manager #Coaching
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Lolly Daskal
@LollyDaskal14 Feb 2023
< NEW POST> The Best Way Leaders Can Ignite Greatness in Each Employee ~@LollyDaskal bit.ly/3IkDa2A #LeadFromWithin #Leadership #Management #HR #Success #Manager #Coaching
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Show Your Customers Some Love .. the Corporate Love - by @Ted_Ings bit.ly/3K2W27u Customer service expert Shep Hyken calls it ‘Corporate Love’. His advice is to romance your staff so they, in turn, will romance your customers ... @hyken #Automotive #FixedOps
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We all have read about the lack of quality customer service in today’s marketplace. Whether it’s lack of staff training, poor morale, changing work ethics, etc, it is a fact that service has changed. stevedigioia.com/blog/its-th…
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