@SmartAction

SmartAction by Capacity is a leading AI-powered virtual agent solution for contact centers over voice, chat, and SMS. #AIWithAHumanTouch

 Fort Worth, TX
smartaction.ai
Joined September 2010
  • Tweets3.8K
  • Following176
  • Followers624
1KMedia
SmartAction by Capacity retweeted
Kelly Anderson@kelly_archives16 Nov 2023
It's great to hear about SmartAction and its potential to streamline scheduling and enhance convenience. #SolutionsSpotlight #HSMicroMD #healthcareIT #eHealth #healthcare #digitalhealth
micromdpmemr@MicroMDPMEMR16 Nov 2023
#SolutionsSpotlight: Reduce scheduling headaches and increase convenience with SmartAction! micromd.com/marketplace/oper… #HSMicroMD
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SmartAction by Capacity retweeted
CCW Digital@CCW_Digital19 Jul 2021
Join our webinar with @SmartAction this Thursday, July 22 at 2PM ET to hear how different industries are going deeper into self-service for call types and understand how new capabilities can apply to your business. Register now: okt.to/mergR2
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SmartAction by Capacity retweeted
CCW Digital@CCW_Digital15 Jul 2021
Join our webinar with @SmartAction next Thursday, July 22 at 2PM ET to hear how different industries are going deeper into self-service for call types and understand how new capabilities can apply to your business. Register now: okt.to/SOakrT
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SmartAction by Capacity retweeted
Fort Worth Chamber@FTWChamber19 May 2021
Another win for the #FortWorth community! AI software company, @SmartAction, is relocating its corporate headquarters from Los Angeles County to Fort Worth. Once approved by City Council, the relocation brings 81 jobs to Fort Worth. @ThriveFortWorth amp.star-telegram.com/news/b…
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SmartAction by Capacity retweeted
CRM Evolution@CRMevolution12 May 2021
Webinar Alert! The pros from @SmartAction will be discussing how to bridge the gap between what you say vs. what the ASR hears in this informative webinar. Reserve your seat now! ow.ly/zMnU30rHo1M
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SmartAction by Capacity retweeted
Customer Connect Expo@CallContactUS12 Apr 2021
Replying to @SmartAction
@SmartAction successfully implements technology to deliver conversational AI experiences over voice, chat, and text. Learn more about our industry leading exhibitor at the link below! bit.ly/3wQ09ec #ai #conversationalai #artificialintelligence #virtualagents
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SmartAction by Capacity retweeted
Cust Contact Central@Cust_Contact25 Jan 2021
Make sure to check out the best #cctr articles of the week! 3 Myths About Call Center Outsourcing Regions by @coreyKot | The Role of a Confidence Score in Conversational AI by @interactionsco | Does Word Error Rate Matter? by @SmartAction bit.ly/3cb8IrZ
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SmartAction by Capacity retweeted
NICE CXone@NICECXone2 Oct 2020
Learn how @SmartAction, a NICE inContact DEVone partner, is working with businesses to collaborate on a self-service strategy to augment their #NICEinContact platform with conversational #AI. okt.to/Kg7AZF
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SmartAction by Capacity retweeted
Sheri Greenhaus
@srgreenhaus6 Oct 2020
Learn about Best Practices and Tools for Work From Home and Hybrid Customer Service #cctr #wfh #customerservice bit.ly/2GvmdoZ @Vonage @SmartAction Join 10/15
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SmartAction by Capacity retweeted
CX Update@CXupdate2 Apr 2020
We're 2 weeks away from our next webinar with @SmartAction. Join us on April 15th and learn all about AI-powered virtual agents. Register today! bit.ly/3dEwnPY
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SmartAction by Capacity retweeted
CX Update@CXupdate12 Mar 2020
T-minus 1 week from our next webinar with @SmartAction. Have you registered? 🤨It's not too late to save your spot! bit.ly/2HZwoz4
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SmartAction by Capacity retweeted
Cust Contact Central@Cust_Contact22 Feb 2020
From Tension to Resolution: 90 Seconds with a Virtual Agent by @SmartAction bit.ly/2v8L3VR #contactcenter #callcenter
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SmartAction by Capacity retweeted
SmartAction by Capacity@SmartAction14 Feb 2020
Find our Partner team at the Channel Partner Expo in Las Vegas and make sure to connect with our colleagues Charles Aeh & Whitney Ondrejcka, MBA. #CPExpo #AI #contactcenter Link here: bit.ly/37qZUIx
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SmartAction by Capacity retweeted
EDCI_IT@EDCI_IT6 Feb 2020
Replying to @SmartAction
@SmartAction VP of Product Marketing & Strategy, Dan Fox, is joining us at #edcitot! Register today to hear from the best. edci.com/tot/ #itconference #wibusiness #WItech
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SmartAction by Capacity retweeted
Execs In The Know@ExecsInTheKnow23 Jan 2020
On Thursday, January 30 we're going to be chatting about Intelligent Virtual Assistants (IVAs) with expert partner, SmartAction.
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SmartAction by Capacity retweeted
Talkdesk@Talkdesk27 Jan 2020
#Webinar: "IVA is the new IVR" by @ExecsInTheKnow and @SmartAction on 1/30. Find out how IVA powered by advanced speech recognition and natural language processing can replace IVR’s “press 1” with an intelligent “how can I help you today?”. ➡️🗓️ bit.ly/30VRyH4
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SmartAction by Capacity retweeted
Cust Contact Central@Cust_Contact19 Jan 2020
2020 PREDICTIONS: Conversational AI Trends by @SmartAction dlvr.it/RNLtB4 #contactcenter #callcenter
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SmartAction by Capacity retweeted
Telarus@telarus22 Nov 2019
Read how DSW Drives 30% CSAT Improvement with AI-Powered Virtual Agents from @SmartAction smartaction.ai/case-studies/…
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SmartAction by Capacity retweeted
Telarus@telarus21 Nov 2019
Read how IVA is the New IVR with @SmartAction smartaction.ai/blog/iva-is-t…
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SmartAction by Capacity retweeted
Telarus@telarus19 Nov 2019
Good CX requires GREAT CX design! Read more here from @SmartAction smartaction.ai/blog/good-cx-…
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