SoftSync (@SoftSyncAI) header
SoftSync (@SoftSyncAI) profile picture

The Operating System where reps and agents collaborate to sell. Agents do the repetitive legwork, reps close deals.

Wilmington, DE
Joined March 2026
Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)Photo by SoftSync (@SoftSyncAI)
Every operation needs a forward deployed engineer. There aren't enough to go around. So we built the engine instead: no-code agentic workflows shaped around how your business actually runs. Read the context, talk to people, ship the deliverable. Human review wherever you want it. One engine. Shaped to each operation. What's the one workflow nobody's managed to automate for you?
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The call ends. The context usually dies in a notes app. SoftSync records from your desktop. No bot joins the call. Review the summary, attach it to the deal in one click. That's the context AI teammates need to do real work. What from your sales calls never makes it into your system?
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SoftSync retweeted
the language barrier is very real said "i'm a potato" in my video meaning i'm a bit of everything, a bit all over the place. in norway a potato literally goes with every meal, it fits anywhere. only to realize in english it means you're clumsy and lazy lmao. clumsy I can’t argue tho..
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We automated the workflows. Celine would now like us to automate “one more take.” 🎬😂
just me yappin✌🏼 founders and builders, pls tell me this is normal or am I loosing it?
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SoftSync retweeted
Ever been obsessed with getting it perfect, but also wanted it done yesterday? Ended up somewhere in between, and honestly? That's fine 🤷‍♀️ Had so much fun today, learning something new every day!
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The vision: AI handles the work. The reality: Celine on take 47 of explaining it. 😂 Softsync launching soon. Humans still required for the launch video or should we just animate @celinehaverstad ?
Let’s go!!🎥👀
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A generic assistant answers the question. A teammate built for your business knows what 'follow up' actually means here - which account, which exceptions break the rule. Same words, different company, different job. That's what we're building.
busy people don't want another chat to manage. so we replaced our ai assistant with ai teammates. agent factory does the work without prompts, while you do something else. come back, approve, done.
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We’re going live soon, and our very own movie star Celine is getting ready for tomorrow’s launch shoot. 🎬 How many takes are we betting? Drop your guess. We’ll show you the real take count, bloopers included. 😂
Setting up for our SoftSync AI launch video recording. Very aesthetic for a tech company, but hey, I'm just a girl 🌾
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Meet your AI teammates in SoftSync. SoftSync learns your business and workflows. Your teammates handle the repetitive tasks. No prompting. You just work. And we keep adding to your team.
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SoftSync retweeted
We’re hosting the world's first Autonomous Company Hackathon @ycombinator $100,000+ in prizes. Winners get a guaranteed YC interview. Mac Minis, iPhone 18 + much more: 💰💰 Pick a business. Build the agent team that runs it with the Naïve SDK. Show it operating at demo time. November 7–8, YC office, San Francisco. Thanks to our sponsors: @OpenAI , @OpenRouter , @supabase, @neondatabase, @vercel , @stripe , @agentmail, @tenki, @MonidHQ, @apify, and more. register ⬇️
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SoftSync retweeted
YC is literally telling where are they going to deploy money 1. Company Brain: turn company rules into skills AI agents can run 2. Software for Agents: build for agents, not humans 3. AI-native services: sell the work, not the tool 4. SaaS Challengers: rebuild legacy software AI-native 5. Inference chips: silicon built for agent workloads 6. Counter-swarm defense: stop drone swarms cheaply 7. Chip supply chain 2.0: modern tooling for semiconductor logistics 8. AI for farming: fewer pesticides, more food Which one are you building? ycombinator.com/rfs
The bottlenecks in AI are moving beyond the models. We’re excited about startups building the hardware, infra, financial systems, and specialized software to bring AI into the real economy, from factories and data centers to government and space. ycombinator.com/rfs
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100% of companies will need a shared context layer (company brain) 99% of companies don’t know this yet 1% can create edge from this right now
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The best agent feature this year: knowing when to say no. Permissions and context matter more than raw intelligence once agents sit inside your company.
A contractor who hadn't signed his NDA yet joined a company's Slack and asked the company's AI agent for the full customer list. The agent said no. Most agents running inside companies today would have handed it over, because they run with the access of whoever set them up. Think about how these things get deployed. Someone connects Drive and Salesforce, drops the agent in a channel, and now a shared assistant has that person's access in every conversation it joins. Security teams know this, which is why so many AI pilots sit in review for months while the enablement team wonders why nothing ships. Each stage of adoption brings a different worry. With chat, the worry is which models are approved and who's pasting the contract in. Once an agent connects to real systems, it becomes which folder the agent can reach, because every company has one no model should see. Put a shared agent in Slack and the right answer to any question depends on who else is in the room. Let agents run whole workflows and nobody's watching when one hands work to another. Mintive's launch today handles all four stages with one policy layer. As they describe it, each agent gets its own identity delegated from a person, tool and model calls go through one gateway, and everything gets logged, which they say works out to about 2.5 million calls a day. Modern Treasury put a bank-ops agent live on it in under three weeks and cut a four-hour task to minutes, and the University of Michigan runs it for 150,000 people. The $11M round led by Cowboy Ventures has an Okta co-founder and the WorkOS founder in as angels, which fits. They built the login layer for employees, and agents will need the same thing, with more of them than there are employees.
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SoftSync retweeted
79% of our agents' approval requests never got an answer this month. We only know because we ingest everything into our company brain (calls, Slack, email, Claude sessions) and went looking. That's pillars 3 and 4 for us. We're moving to optimistic adds with an admin veto wherever possible. The agent does it and logs it, and a person can undo it. That starts with watchlist updates and questions the agent can answer from our own data. Who's actually measuring this in their own org?
95% of AI pilots never reach the P&L. The companies that do have 4 pillars: 1. Goals that can't be hit without AI 2. Leaders who lead by example 3. 100% of company knowledge captured so agents can use it 4. Willing to disrupt themselves Prerequiste: an AGI-pilled CEO who understands that the endgame of the AI-transformation is RSI ⬇️ Imagine Fable-6 or GPT-7 comes out. Would your company get better?
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everyone's arguing 1 agent vs 10 agents. wrong axis. 10 agents with no shared memory = 10 new hires on day one. all asking "where's the doc?" 1 agent that remembers the company > a swarm that doesn't. the debate isn't how many agents. it's what they all know.
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SoftSync retweeted
Context Conference starts.... NOW! Businesses have always run on shared context. What things mean. How work gets done. What to do when the answer isn’t obvious. For thousands of years, that context had one audience: us. Now it has another. AI doesn’t know what your business means by revenue, which numbers to trust, or which rules to follow. Giving it that context is the challenge in front of us, and no single company can solve it alone. Next three hours: leaders from pharma, banking, telecom, and SaaS on where they’re investing in context. Inside one of the most advanced AI context platforms. The people behind Apache Ossie and Open Knowledge Format debating whether context can move across platforms. A context contract for this community to ratify. Plus a few things we’ve built that no one outside Atlan has seen. Let’s get started. 💫
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