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You’re welcome, and we appreciate your patience. Great suggestion, i think we can easily do this and I will pass it on to the dev team.

Sorry to hear things have not auto synced for you, can you send us a DM showing what you’re seeing in the diagnostic log?

We completely understand your situation. We're still working with the relevant team to get this situation sorted. Please keep an eye out for our general updates on the situation. We're so sorry for the trouble.

@bigmac666 Our team is still waiting for the relevant teams to update us. We'll be sure to provide an ETA as soon as we receive it. We're genuinely sorry for any inconvenience this may cause,

We are sorry that this has severely impacted all our customers - thank you for your patience. We will continue to provide updates as we have them. Thanks again.

We're steadfastly working with our AWS Account Manager to get things escalated urgently through the various internal channels to have things restored.

The suspension resulted in most of our services going offline - including EC2 servers, load balancers, databases, APIs, DNS, websites, all emails, and more.

Update on Service Outage: On January 3rd, 2023, our AWS account got suspended abruptly. We spent hours on the phone with our dedicated Account Manager and various technical teams at AWS, trying to get to the bottom of things, all of whom were just as puzzled as we were.

Update: We’re facing some bottleneck with having things sorted but we’re steadfast in our efforts to get things resolved. More soon.

We’ve identified the root cause of the problem and are still working to get things fixed. You should be able to use the app in an “offline” state and everything should automatically sync up once things are back online.

We would like to apologize for the inconvenience caused by our current services outage. We are working to get thing’s resolved as urgently as possible and will provide updates here.

@AWSSupport You don’t have 24 x 7 phone support? that’s crazy.

it appears there was a minor outage. The problem should be resolved now. Please test and let us know if you're still having issues.

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