Ask_TMobile retweeted
@TMobile After 11 years of perfect service, suddenly about two weeks ago, service went to nothing for hours, then came back to two bars, then went out, day after day. Friend who lives around the corner, different operating system & phone, same thing AT THE SAME TIME. Why??
Ask_TMobile retweeted
@TMobile I’m very happy with switch from @ATTWireless. If anyone is unsure, I understand. I was, too. However, my experience has been seamless. I never knew what good service could be until I made the switch. Zero regrets.
Ask_TMobile retweeted
@TMobile Over a 3 month period of using Tmobile Internet we called tech support at least 4 times for slow speeds and times of unusable Internet. Run around after runaround, reboot after reboot. Then to cancel, we had to wait 30 minutes for a phone call back to be sent to ........
Ask_TMobile retweeted
@TMobile ’ve been a loyal T-Mobile customer for over eight years. But the way I’ve been treated over the past five days has been absolutely unacceptable — not just as a customer, but as a disabled adult and father. My son’s Samsung Galaxy S24 5G is insured through T-Mobile..,,,,,
Ask_TMobile retweeted
@TMobile so tired now no TV; no internet; complaining and complaining they take your money and in return drive you insane by arguing with you; taking you round in circles like (hmm, this reminds me of whom?) FU company for sure: READ: complaintsboard.com/t-mobile…
Ask_TMobile retweeted
@TMobile I just finished a Live Chat with a sales rep. The asking price of the phone I want is $50-60 too high. T-Mo wouldn't bargain to make a sale. Sorry.
Ask_TMobile retweeted
@TMobile Limited Resources
Some users feel that T-Mobile's support staff may lack adequate training or resources to resolve complex technical issues effectively. Customer Feedback/ Online reviews forums often highlight these issues, indicating a pattern of dissatisfaction.
Ask_TMobile retweeted
@TMobile personal Customer Service Agents Expected to Drop due to new coming CEO in Nov Putting Unuser-friendly T-Life app in the faces of its customers instead of a real agent who can help a customer especially elderly through the complicated process of a new phone and plans.
Ask_TMobile retweeted
@TMobile WORST CUSTOMER SERVICE EVER, HORRIBLE BUT WHAT SURPASSES THAT IS THE ACTUAL SERVICE STINKS. If you work at home or have medical equipment, forget this service. PLUS NOW THEY ARE MORE EXPENSIVE THAN REAL INTERNET PROVIDERS? ps. no actor should promote this service unless/
Ask_TMobile retweeted
@TMobile complaintsboard.com/t-mobile… #BillyRayThornton WHY? Don't promote something that you do not use. This service sucks, along with Customer Service TEAM, horrific, MEAN PEOPLE. They all need to go to "Disney Customer Service Class for teenagers" #TMobileSucks if you need to....
Ask_TMobile retweeted
@TMobile such poor sales person.. they lied about the new Pixel 10 being in store then lied about the shipping.. Will be refusing shipping.
Ask_TMobile retweeted
Then I expect my less than great T-Mobile service to be a lot better than it is. They even know there are towers at the top of my hill and still my service sucks. They said they just don’t know how to fix it. How is that possible? But yet I have four towers at the top of my hill.