TSW is the home for all JF Initiatives: Top Sales Leadership, Top Sales Futurists, Top Sales Magazine, Top Sales Awards, Top Sales Library & Top Sales Articles.

Paris & London
Joined January 2009
Featured are Gretchen Gordon @BraveheartSales, Amy Franko @AmyFranko and Julie Hansen @acting4sales #podcasts from Paul Fuller @membrain_com and Shep Hyken @Hyken and a video from Kevin Eikenberry @KevinEikenberry all here: bit.ly/32Uifl4 #sales #topsales
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Nominations are in full swing for the Top Sales Awards 2026! Have you nominated yet? Who deserves recognition for making a difference in sales this year? Don't miss out — nominations close 7 November! bit.ly/4hnwaSR #sales #topsales #TopSalesAwards2026
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Top Sales World retweeted
Tony Cross, CEO of Growth Matters International is our guest editor for November. Find out more about Tony here: bit.ly/4dEOfuE then sign up here: bit.ly/35uAeuR #sales #topsales #SalesManagement #PerformanceMetrics
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Top Sales World retweeted
Is your customer ghosting you—or did your follow-up give them no reason to respond? “Just checking in” isn’t a strategy. Bring value, share a fresh insight, and ask a question worth answering. That’s how you move sales conversations forward. Tune in this Thursday.
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Top Sales World retweeted
The future of sales is more human than you think. AI will make salespeople faster. But trust, expertise, authenticity, relationships, and referrals will make them valuable. Use AI. Double down on what makes you human.
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We feature Nigel Edelshain @nedelsha, Kevin Eikenberry @KevinEikenberry and Colleen Francis @EngageColleen and #podcasts from Paul Fuller @membrain_com, Shep Hyken @Hyken and Mark Hunter @TheSalesHunter all here and more: bit.ly/32Uifl4 #sales #topsales
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Top Sales World retweeted
Judgment is a competitive advantage. In the latest episode of Amazing Business Radio, Rachel Orston, @Instructure's Chief Customer Officer, explains why judgment develops through repeated practice, review, listening, and verification. She also shares how Instructure uses customer feedback to shape product decisions and build trust. Customers need to know what their feedback changed, what won’t change, and why. Plus, we discuss how human judgment can help companies safeguard against AI errors. Tune in! hyken.com/amazing-business-r… #customerfeedback #AI #employeeexperience
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Top Sales World retweeted
Did you miss the October edition with Andy Miller, CEO of Big Swift Kick @bigswiftkick, on the cover and Jay Mitchell @JayMereo as the guest editor? Don't worry; you can still grab a copy: bit.ly/35uAeuR #sales #topsales #SalesTraining #SalesTeamDevelopment
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Top Sales World retweeted
The future of sales is brighter than you think. AI will change how we sell, but trust, authenticity, focused prospecting, and referrals will continue to separate top performers. I’m breaking down why on Thursday’s episode of The Sales Hunter Podcast. Stay tuned!
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Top Sales World retweeted
In this week's top 5, we cover National Customer Service Week, the CX engineer, CX lessons in the AI era, and more. hyken.com/customer-experienc… #customerservice #customerexperience #CX
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