
Helping collectors with Collector Support inquiries! ⚙️ DM us for fastest response! 💌 You can also contact us at [email protected], check out our chat feature!
Joined September 2024
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Replying to @JeffJFKrep
Hey, send me a DM when you can! 👇 -Kevin teapaw.org/messages/compose?recip…
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Replying to @Azoutlaw602623 @Topps
Hi, we apologize for the wait with this. Please DM us your email address and we can check the status of the redemption for you.
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Replying to @DHuracane
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @Trippyvillage_ @Topps
Hi! I’m sorry to hear your order hasn’t arrived. Please send us a DM with your order number and the email address used to place it, and we’ll take a look at the tracking and next steps.
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Replying to @kingalmighty513
Thank you for bringing this to our attention. I'm happy to help. Please DM me @ToppsSupport. In order to asssit you please confirm: Order #/Redemption Code, email address for your Topps.com account, full name, and address or telephone number.
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Replying to @ALTPEPEEEEEEE
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @WaxMetrix
Hey! Can you please try closing the browser, clearing your cookies & cache in your internet settings and trying again? If you are still having issues, please send me a DM, I'd be happy to help. -Charlie teapaw.org/messages/compose?recip…
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Hi! We’re sorry to hear there’s an issue with your card. To submit a Product Defect Submission, log in to your Topps.com account and go to My Account → Defects → Add Defect.
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Replying to @DaveOsBeatz @Topps
Hi, you can submit a product defect claim by signing in at Topps.com, then going to My Account → Defects → Add Defect. Follow the prompts to provide your product and purchase details. Our team will review your submission and determine the available options.
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Replying to @mehwhocares81
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @tjerkstore
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: Order #, email address for your Topps.com account, full name & telephone number.
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Replying to @hopt09
I'm sorry that you haven't received your pre-order. Please DM us with details and we'll be happy to look into it for you.
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Replying to @Full_Count_BB @Topps
We’re sorry to hear about the damage to your card. Please submit a Product Defect Submission with clear photos of the front, back, and damaged area so our team can review it: topps.com/support/product-de….
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Replying to @corpinteractacc @Topps
Hi, please DM us your email address or order number and we can look at this for you.
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Replying to @TheGlare_TM @CardPurchaser
Hi, we apologize for this. Please DM us with your email address and/order number and we can look at this for you.
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Replying to @CardPurchaser
Hi, Thanks so much for bringing this to our attention. We will be reviewing this internally. Thanks again for pointing this out.
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Replying to @CardPurchaser
Well, that's definitely the wrong Atlanta team. 😅
We spotted the mix-up and are looking into what happened. Appreciate you flagging it!
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Replying to @tylerbratton1
Hi Tyler. The card you received is an Image Variation Short Print of the José Ramírez card. Congratulations on the hit!
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Replying to @Jimmy_Lebowski @Topps
Hi Noah, please DM us regarding this and we can further assist you.
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Replying to @Sheluvsri @Topps
We’re sorry you couldn’t reach us earlier. Our Customer Support team is back online. You can DM us here with your order number and account email so we can check its status and review the available options. Address changes cannot be guaranteed before shipment.
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