Oghenekome Isaac Ugodo

@investbamboo There is a wallet balance state mismatch on the app during the Dangote IPO checkout. 💳 Status: Deposited successfully & NGN Wallet balance reflects the funds. ⚠️ Issue: Tapping "Bamboo NGN Wallet" at checkout triggers an "Insufficient Wallet Balance" error.

Times square!! Dangote to the World 🌍

Hello everyone, First, we’re truly sorry. Yesterday, many of you struggled to access the Bamboo app, fund your accounts or invest. We are also really disappointed that we couldn't give you a seamless experience to start off your investment journey into the Dangote Refinery IPO. We know we let you down, and we take full responsibility, and we're going to work to make it up to you. Our team worked hard to prepare for the increased demand but ultimately, our efforts fell significantly short. We wanted to let you know that the Bamboo app is fully back up and running. We restored the systems yesterday but wanted to make sure everything was working perfectly before making an announcement. We’ve also made changes to ensure our platform is stronger and better prepared moving forward. We know an apology doesn’t fix the frustration you experienced. Trust is earned through action, and we’re committed to earning yours back. To start, we’re going to cut all commissions across both US and NGX stocks by 20% starting tomorrow till the end of September. We also wanted to remind you that the Dangote IPO is running non-stop till the 13th of October. The price doesn’t change and the allocation will not be done on a first-come, first-served basis so there’s still time for you to get in. Thank you for your patience and for sticking with us. 💚 Richmond, CEO, Bamboo

"Where do you want me to get ₦45,000 to recharge again? It is becoming too much despite you telling me it's unlimited. How can ₦45,000 finish in just four days?"🙆🤯 — Nigerian man calls out MTN after alleging his ₦45,000 unlimited data plan was exhausted in four days.