What Customers Want (@WhatCustmrsWant) profile picture

We believe the best place to find what's next for your business is to know your customers really well; understand their problems and make their lives better.

Joined July 2016
‘The impact of the loss of manufacturing is that we lost an incredibly important training ground that linked advanced manufacturing with product with customers’ #MattDingle @theFormFlowBend @GeelngEntrprnrs
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‘The Geelong entrepreneurial system needs to be more open and collaborative. There are amazing people here who could be helping other projects get off the ground’ #MattDingle @theFormFlowBend @GeelngEntrprnrs
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‘We had a strategy session and invited all our neighbouring businesses to participate. The richness of ideas was incredible as everyone came to contribute not to compete’ #MattDingle @theFormFlowBend @GeelngEntrprnrs
‘Finding the right group of people is critical in taking an idea to commercial reality‘ #MattDingle @theFormFlowBend @GeelngEntrprnrs
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‘You need to recognise where your strengths lie and get a team around you that fills the gaps’ #MattDingle @CarbonRev @GeelngEntrprnrs
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‘The first business I set up was with a partner where we thought ‘there’s a better way of doing this than what our employer is doing’‘ #MattDingle @CarbonRev @GeelngEntrprnrs
‘We offer what we like. What we like to experience in a venue is what we offer‘ #RussWatson #BellarineDistillery @GeelngEntrprnrs
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‘Bricks and mortar retail is all about the relationship you build with your customers. Build relationships.’ #RossParke @GeelngEntrprnrs
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‘Not every retail business will be able to find their niche. If you can’t find your niche it will be difficult to compete with online retail’ #RossParke @GeelngEntrprnrs
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‘Self reflection is really important. You need to understand yourself, understand you strengths, weaknesses, opportunities and threats’ #RossParke @GeelngEntrprnrs
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‘We did sales training for 15 minutes every morning. There were games, exercises and breakouts so that everyone was ready for the customer when the doors opened at 9am’ #RossParke @GeelngEntrprnrs
‘There are a whole lot of new anxieties in the world today’ #DeanPearson #NABVillage @GeelongChamber
‘Consumer spending is fundamentally changing. We’re spending more on doing stuff rather than on stuff’ #DeanPearson #NABVillage @GeelongChamber
‘Life is not a dress rehearsal’ Adam Elliot, Animator #DIF2019
‘It’s all about the story’ Adam Elliot, Animator #DIF2019
You can be successful just working half a day...you just need to decide if that's 7 till 7 or 8 till 8. You choose. Bruce Hultgren - Oh Crap @GeelngEntrprnrs @WhatCustmrsWant
‘Biodegradable can mean that it breaks down in 1,000 years. Compostible means it actually breaks down‘ @BruceHultgren @GeelngEntrprnrs
‘It all comes down to passion. What you do has to make you leap out of bed in the morning. And if it doesn’t, find something else to do‘ @BruceHultgren @GeelngEntrprnrs
‘I would train on Christmas Day, because I knew no one else was doing it. If you want to be the best, you can’t just do what everyone else is doing‘ @BruceHultgren @GeelngEntrprnrs
‘If you’re interested, you’ll do whatever you can. If you’re committed, you’ll do whatever it takes‘ @BruceHultgren @GeelngEntrprnrs