Helping cities across the Americas improve lives through well-managed, data-driven local governments. Launched by @BloombergDotOrg and led by @Results4America.
Joined March 2015
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Since 2017, we have supported hundreds of local leaders as they strengthen the data practices that underpin every good decision, effective program and smooth service delivered by city hall.
In our new video, hear from city leaders and @RVHaynes about how What Works Cities is powering the growing movement of data-driven local government.
Thank you for being a part of the What Works Cities Network,
• @CityofGreenBay @MayorGenrich
• @FTLCityNews Mayor @DeanTrantalis
• @Tempegov Mayor @coreywoodstempe
• @GlendaleAZ Assistant City Manager Vicki Rios
• @CityPortStLucie Deputy City Manager and Chief Innovation Officer Kate Parmelee
• @CityofMiami Chief Data Officer Cheriene Floyd
• @ottawacity Program Manager, Geospatial Analytics, Technology & Solutions Randal Rodger
🗓️ NEXT WEEK: Join us in Washington, DC, to celebrate the release of @Results4America's new book, "Do What Works: Smarter Government, Better Results." Edited by Michele Jolin and David Medina, "Do What Works" features essays by mayors, governors, Members of Congress, former White House leaders, and other government and nonprofit leaders.
Hosted in partnership with the @govex_jhu, this event will highlight real-world examples showing that government can work better and deliver results that improve peoples’ lives.
What Works Cities Senior Vice President & Managing Director @RVHaynes will deliver closing remarks. You won’t want to miss this opportunity.
Register to attend today: lnkd.in/e4cMhSH8
🗓️ October 14, 4:30 - 6:30 p.m. (reception to follow)
📌 Johns Hopkins University Bloomberg Center, Washington, D.C, 20001
Learn more about other RFA book events here: results4america.org/events/
Looking for tangible solutions to boost your city's downtown development?
Join Baltimore Mayor @MayorBMScott and What Works Cities Senior Vice President & Managing Director @RVHaynes on October 21st for a deep dive into Downtown RISE, Baltimore's 10-year downtown revitalization master plan.
Mayor Scott will share a behind-the-scenes look at Baltimore’s data-driven vision for a vibrant and sustainable downtown. You’ll learn:
✅ How data shaped the development of Baltimore RISE and fuels its progress.
✅ How the plan affects housing, economic development, transportation, arts and culture, infrastructure, and more.
✅ Which practical strategies and lessons learned city leaders can replicate as they look to boost downtown development.
This free webinar will be simultaneously translated into French, Portuguese and Spanish. Register to attend today:
🗓️ Wednesday, October 21
⏱️ 1:45 p.m. - 2:30 p.m.
🌐 Languages: English, with simultaneous translation in French, Portuguese, and Spanish
#ICYMI: What Works Cities recently celebrated nine new Data Champions!
Strong data practices mean better results for residents, and these dedicated City staff members work hard to transform data into better decisions and results for their residents.
From developing enterprise-wide data governance in Fort Worth, to mapping urban trees in Guatemala City to accelerating homeless placement services in Newark—these nine leaders prove that sustained results depend on the systems, practices and culture cities build around data.
Discover how these leaders are making evidence a consistent part of public decisions.
Meet all nine 2026 Data Champions and read more about their inspiring work: whatworkscities.bloomberg.or…
The pressures on local governments are undeniable, but so are the opportunities. What Works Cities Network leaders are facing this moment with optimism, enthusiasm and tenacity.
We're honored to recognize nine of these visionaries as 2026 What Works Cities Data Champions. These behind the scene advocates create data cultures that make governments smarter, faster and fairer.
Join us in celebrating the Data Champions, who remind us that great government is built by great people.
Bryan Bellamy, @CityofFortWorth
Julia Maria Galindo, @muniguate
Agbonlahor Edomwonyi, @CityofNewarkNJ
Jennifer Bodnarchuk, MSc, PhD, @cityofwinnipeg
Marianela Piazzano, @MunicipalidadJM
Marlin McDaniel, @CityofNN
Marcela Pereira, @Prefeitura_Rio
Josh Ferguson, @AlexandriaVAGov
Pablo León, San Fernando, Chile
Read their full stories here: whatworkscities.bloomberg.or…
WWC visited @Escobar_Muni to learn more about the City’s data-driven public health, environmental management and public safety initiatives. During the visit, the team saw firsthand how City Hall integrates data into its daily operations, including evaluating patient services at the Manuel Belgrano high-complexity clinic, centralizing public safety information at the City's Monitoring Center and preserving key native ecosystems through its Natural Reserve in Maschwitz.
Thank you to Mayor @ArielSujarchuk and the entire Escobar City Hall staff for a great site visit.
📸 Courtesy @Escobar_Muni
The priorities on mayors' desks keep shifting, but the cities making progress have one thing in common: they lead with data.
In her latest guest column for @routefifty, SVP and Managing Director @RVHaynes shares how Certified cities are putting data into practice:
- @PhiladelphiaGov cut its zoning appeal process from as long as 78 days to as few as 12.
- @FTLCityNews built a $500 million stormwater plan on data from every drain and pipe, plus residents' knowledge of where flooding happens.
- @CityofNN used anonymized visitor data to shape its tourism campaigns.
"The top issues on mayors' minds will always evolve. The need for data-informed leadership does not."
If you are a data-driven city curious about doing what works, take the Data Snapshot and join the WWC community.
route-fifty.com/people/2026/…
TOMORROW: Don’t miss our last webinar of the month!
Join us for a FREE session on Sept. 29 at 1 p.m. You will learn how Silver-Certified @MunicipalidadJM and Gold-Certified @ciudaddemendoza collect, analyze and act on data to solve problems for their residents. The session will be translated into English, Spanish and Portuguese.
No matter your city's size or where you are in your data journey, this webinar is designed to give you practical ideas you can put to work.
📌 Hear from Certified Cities (Webinar): Tuesday, September 29 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
🌐 Languages: English, Spanish and Portuguese
And if you’re still not sure where to start, check out our Certification Assessment video to map what’s next for your city.
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MAÑANA: ¡No te pierdas nuestro último webinar del mes!
Acompáñanos en una sesión GRATUITA el 29 de septiembre a la 1 p.m. Aprenderás cómo Jesús María con Certificación Plata y Mendoza, Argentina con Certificación Oro recopilan, analizan y actúan sobre los datos para resolver los problemas de sus residentes. La sesión contará con traducción al inglés, español y portugués.
Sin importar el tamaño de tu ciudad o en qué punto te encuentres de tu recorrido con los datos, este webinar está diseñado para brindarte ideas prácticas que puedes poner en marcha.
📌 Escucha a las Ciudades con Certificación (Webinar): Martes, 29 de septiembre | 1:00 p.m. (ET)
⏱️ Duración: 60 minutos
🌐 Idiomas: Inglés, Español y Portugués
Si aún no sabes por dónde empezar, mira nuestro video de Evaluación de Certificación para planificar los próximos pasos para tu ciudad.
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AMANHÃ: Não perca o nosso último webinar do mês!
Junte-se a nós para uma sessão GRATUITA no dia 29 de setembro, às 14h (Horário de Brasília).
Você aprenderá como Jesús María, Argentina, Certificada no nível Prata, e Mendoza, Argentina, Certificada no nível Ouro, coletam, analisam e agem com base em dados para resolver os problemas de seus residentes. A sessão será traduzida para inglês, espanhol e português.
Não importa o tamanho da sua cidade ou onde você está na sua jornada de dados, este webinar foi projetado para lhe oferecer ideias práticas que você pode colocar em ação.
📌 Ouça as Cidades com Certificação (Webinar): Terça-feira, 29 de setembro | 14h (Horário de Brasília)
⏱️ Duração: 60 minutos
🌐 Idiomas: Inglês, Espanhol e Português
E se você ainda não tem certeza por onde começar, assista ao nosso vídeo de Avaliação de Certificação para mapear os próximos passos para a sua cidade.
📌 Register here/ Regístrate aquí / Inscreva-se aqui: results4america-org.zoom.us/…
“For many years in Brazil, we had this idea that only the state government should take care of public safety…” said Maria Eduardo Couto, Technology and Data Coordinator for Civitas @Prefeitura_Rio. “But what we understood at Civitas and City Hall is that, as a city, we have a lot of information about what is happening in the territory.”
By bringing together cross-departmental information, Civitas, an advanced security hub, has assisted in over 4,000 cases and partnered with the Secretariat for Women to develop Mulher. Rio, a platform connecting women facing violence to vital services.
Watch SVP and Managing Director @RVHaynes and Maria Eduarda Couto discuss how Rio uses data to improve public safety in this interview at Smart Cities Curitiba:
U.S. cities: Go back to school with us and @leagueofcities. 📝
Our team is teaching a six-week class on the fundamentals of data-driven city government.
Open to members of NLC, this course is a great starting point for leaders eager to strengthen their city’s use of data, and build skills around data governance, performance management, communications and more.
You’ll learn:
• What it means to be “data-driven”,
• Where your city’s current data practices stand,
• How to make progress on foundational data practice areas,
• The opportunities and risks of AI in government,
• And more.
Register here: nlc.org/events/nlc-universit…
What becomes possible when city teams can better share information and data across departments?
On Wednesday, What Works Cities Director of New Cities Stephen Caines, Esq. joins Jenny Durda (@GlendaleAZ), Abbie Jones (@cityofdayton) and Kelly M. Williams, PhD (Oklahoma City) to discuss how cities are connecting systems and data to strengthen city operations and turn visibility into better results for residents.
And tomorrow: Randal Rodger, Program Manager, Geospatial Analytics, Technology & Solutions (GATS), (Gold-Certified @ottawacity/@ottawaville) will share how the city’s digital twin brings data from across systems into one 3D view, informing planning and development across city teams.
If you’re at CDAO Government this week, come join these conversations!
As cities modernize their technology, building stronger connections across data, systems and departments is essential to making that infrastructure work for residents.
That concept is the focus of two conversations we’re bringing to CDAO Government 2026 in Washington, D.C.
Next week, What Works Cities Director of New Cities, Stephen Caines, Esq. will moderate a conversation with Abbie Jones (@cityofdayton), Dr. Kelly M. Williams (Oklahoma City) and Jenny Durda (@GlendaleAZ) to explore the governance, technology and organizational practices that help data work across departments.
On September 22, Randal Rodger, Program Manager, Geospatial Analytics, Technology & Solutions (@ottawacity/@ottawaville) will share how the city is building a digital twin that connects geospatial, infrastructure, utilities and planning data to strengthen planning and service delivery.
Join us at CDAO Government to hear how cities are building more connected infrastructure and putting it to use: cdao-gov.coriniumintelligenc…
📌 THIS WEEK: Don’t miss our Assessment workshop tomorrow and office hours this Thursday!
No matter where you are in your data journey WWC offers FREE guidance, resources and a community that supports you. This month we’ll be hosting several webinars and office hours to answer YOUR questions and share more about the program. Registration links in the comment below:
📌 Data Snapshot Support Session: Thursday, September 17 | 1:30 p.m. (ET)
⏱️ Duration: 30 minutes
👥 Cities that want to take the first step in the program and are looking for tips or support on the Data Snapshot.
🌐 Languages: English and Spanish
📌 Assessment Workshop: Tuesday, September 22 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
👥 Cities that are looking to submit an Assessment. Certified and unCertified cities welcome!
🌐 Languages: English, Spanish and Portuguese
📌 Office Hours: Thursday, September 24 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
👥 Any city with questions about specific criteria or any aspect of the Certification process.
🌐 Languages: English and Spanish
📌 Hear from Certified Cities (Webinar): Tuesday, September 29 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
👥 Cities eager to drive data-informed decision making and learn how What Works Cities can help strengthen their data practices.
🌐 Languages: English, Spanish and Portuguese
Still not sure where to start? Watch our Certification Assessment video to learn what’s next for your city:
As cities modernize their technology, building stronger connections across data, systems and departments is essential to making that infrastructure work for residents.
That concept is the focus of two conversations we’re bringing to CDAO Government 2026 in Washington, D.C.
Next week, What Works Cities Director of New Cities, Stephen Caines, Esq. will moderate a conversation with Abbie Jones (@cityofdayton), Dr. Kelly M. Williams (Oklahoma City) and Jenny Durda (@GlendaleAZ) to explore the governance, technology and organizational practices that help data work across departments.
On September 22, Randal Rodger, Program Manager, Geospatial Analytics, Technology & Solutions (@ottawacity/@ottawaville) will share how the city is building a digital twin that connects geospatial, infrastructure, utilities and planning data to strengthen planning and service delivery.
Join us at CDAO Government to hear how cities are building more connected infrastructure and putting it to use: cdao-gov.coriniumintelligenc…
No matter where you are in your data journey WWC offers FREE guidance, resources and a community that supports you. This month we’ll be hosting several webinars and office hours to answer YOUR questions and share more about the program. Registration links in the comment below:
📌 Data Snapshot Support Session: Thursday, September 17 | 1:30 p.m. (ET)
⏱️ Duration: 30 minutes
👥 Cities that want to take the first step in the program and are looking for tips or support on the Data Snapshot.
🌐 Languages: English and Spanish
📌 Assessment Workshop: Tuesday, September 22 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
👥 Cities that are looking to submit an Assessment. Certified and unCertified cities welcome!
🌐 Languages: English, Spanish and Portuguese
📌 Office Hours: Thursday, September 24 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
👥 Any city with questions about specific criteria or any aspect of the Certification process.
🌐 Languages: English and Spanish
📌 Hear from Certified Cities (Webinar): Tuesday, September 29 | 1:00 p.m. (ET)
⏱️ Duration: 60 minutes
👥 Cities eager to drive data-informed decision making and learn how What Works Cities can help strengthen their data practices.
🌐 Languages: English, Spanish and Portuguese
Still not sure where to start? Watch our Certification Assessment video to learn what’s next for your city:
📌 Data Snapshot Support Session (September 17): results4america-org.zoom.us/…
📌 Assessment Workshop (September 22): results4america-org.zoom.us/…
📌 Office Hours (September 24): results4america-org.zoom.us/…
📌 Hear from Certified Cities Webinar (September 29): results4america-org.zoom.us/…
This week marked international #LiteracyDay. Today, local governments are actively expanding educational programs to cover digital and financial literacy as well.
Read how three of our Certified cities, Platinum-Certified City of Cambridge, MA, Gold-Certified @Bogota and Silver-Certified @prefeiturabh are approaching these efforts
📸 Courtesy Cambridge, MA, @Bogota and @prefeiturabh
