Hi! 👋 Welcome to your official support team @Xfinity. Need to connect? Our experts are here for you live 24/7/365.
Philadelphia, PA
Joined March 2008
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Xfinity Support retweeted
Just in time for The Olympic Games #Paris2024, we're launching a first-of-its-kind, enhanced 4K experience on Xfinity X1 that combines industry-leading video, audio and network technology. Learn more. ⤵️ comca.st/3YbK1nc
Xfinity Support retweeted
Update: 93 percent of service interruptions have been restored. We expect to have full service restoration by the end of the day Friday, with the exception of customers who have extensive network damage or still won’t have power. Read more here 👇
comca.st/46ccRFZ
Xfinity Support retweeted
Great progress to report! Currently, 70 percent of service interruptions have been restored. See how our teams are stepping up to support recovery efforts in areas impacted by Hurricane Beryl 👇
comca.st/3W1g0E6
ALT Xfinity truck delivering water supplies
Xfinity Support retweeted
Making progress and connecting customers! At this point, 60 percent of our service interruptions have been restored. We appreciate your patience as our teams work around the clock to get everyone back online. For the latest updates visit 👇
comca.st/4cVmCus
Xfinity Support retweeted
We continue to prioritize fixing internet service interruptions caused by the recent storm. Here's a behind- the-scenes look at our storm recovery mission control, where critical decisions are being made by the minute as we get customers back online 👉 comca.st/3zM0Z1d
Xfinity Support retweeted
Our local network maintenance technicians have been hard at work today. Their two priorities — their safety and restoring internet services to Xfinity and Comcast Business customers impacted by Hurricane Beryl’s destruction.
Watch 👉 comca.st/4cvUlej
Xfinity Support retweeted
More than 700 dedicated local technicians are working to fix damaged equipment and restore service to impacted customers. Restoration is happening! Once power is restored, internet services, in most cases, will also be restored. More on our restoration 👇 comca.st/4bAJYEC
Xfinity Support retweeted
Beryl has moved through southeast Texas and continues north. The storm caused widespread power outages and damage. Our local crews and additional out-of-state crews stand ready to repair damaged telecommunications infrastructure when it's safe to do so. comca.st/3WfwSbA
Xfinity Support retweeted
We hope you're staying safe as Beryl continues to move. The Texas Region is experiencing widespread damage and power outages. We've opened up all operational Xfinity WiFi hotspots in the Houston area free of charge to everyone. Find the nearest one here: comca.st/3WdEQlr
ALT Hurricane Beryl causes widespread damgaes across southeast Texas
Xfinity Support retweeted
Through ‘Operation Old Glory,’ our teammates replace and retire damaged flags outside homes and businesses at no cost. Learn more about this program, created by our military veteran employees to honor our nation's flag. 🇺🇸 comca.st/40qZcs0 #MilitaryFamilyMonth
Xfinity Support retweeted
Latency. Lag. Delay.
No matter what you call it — when the timing is off, your performance suffers. Learn how our Xfinity 10G Network is being built to deliver an exceptional Internet experience with low latency, so you won't miss a beat. comca.st/3FbbdYN
Xfinity Support retweeted
As part of our commitment to provide resources and support to communities during times of unexpected need, we are donating $250K to support Hurricane #Idalia relief and recovery efforts in Florida. comca.st/45RST1T
Xfinity Support retweeted
Getting our customers connected as quickly and as safely as possible is a top priority. We know your services are important to you and we want to keep you updated on our Hurricane #Idalia restoration efforts ⤵️ florida.comcast.com/2023/08/…
Xfinity Support retweeted
Thank you to all who participate in our customer support community, Xfinity Forum! Join us in celebrating the 20th anniversary by checking out the opportunities we have in store for you: forums.xfinity.com/.
Xfinity Support retweeted
Our customer support platform, Xfinity Forum, is celebrating 20 years! Visit: forums.xfinity.com/ all month to see what we have planned or to get answers to your questions.
Xfinity Support retweeted
Update: We now have 19 impacted areas where 90 percent of our customers have their services restored. To view the revised estimated restoration timeline, please visit: florida.comcast.com/2022/10/…
Xfinity Support retweeted
Are your remotes ready? @Disneyplus and @ESPN+ are coming to #Xfinity. Customers will be able to enjoy all the best entertainment from today’s most popular streaming services on one device. Learn more: comca.st/2P9rzuB
Xfinity Support retweeted
Here are 5 tips from our WiFi experts to keep your home network performing at its best:
1️⃣ Centralize your gateway
2️⃣ Consider using a WiFi extender
3️⃣ Install updates
4️⃣ Prioritize important devices
5️⃣ Tighten cables
Learn more: comca.st/35jKloi
Xfinity Support retweeted
Reminder to those impacted by #hurricane #Zeta: If Comcast services are down in an area because of a power outage, local power must be restored before video, phone and internet services can begin working again. Find out more at comca.st/35Rkkvx
Xfinity Support retweeted
We’re committed to keeping you connected for successful work-from-home and distance learning experiences. Get help going virtual. Xfinity.com/prepare