With 40+ years experience, our hospitality technology solutions help pubs, restaurants & hotels to streamline operations & enhance the guest experience #ZonalUK
Edinburgh
Joined September 2012
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Today we are heading to the BOX Nottingham for the latest MA Leaders Club.
๐ Attending from our side are Zonal's Clive Keywood (Sales Team Lead), Joel Wilson (Head of Technical Sales) and Mike McCabe (Payments Director).
See you there?
@morningad
๐ AI is becoming a more established part of how guests discover where to eat and drink out, and the latest findings suggest its role is only going to grow.
โฌ๏ธ Download the full report:
โข zonal.co.uk/resources/go-tecโฆ
#ZonalUK #GOTechnology #HospitalityTechnology #AIInHospitality
๐ง๐ต๐ฒ ๐ธ๐ฒ๐ ๐๐ฎ๐ธ๐ฒ๐ฎ๐๐ฎ๐?
AI is not replacing word of mouth or social media. But it is becoming another important part of the discovery mix. For operators, that means understanding where AI now sits in the customer journey, and what guests are actually using it to find out
โฌ๏ธ Download the full report:
โข zonal.co.uk/resources/go-tecโฆ
๐ป How can technology help pubs and bars boost efficiency, improve service and enhance the guest experience without losing the human touch?
โก๏ธ ๐ฅ๐ฒ๐ฎ๐ฑ '๐๐ฒ๐๐ฒ๐น-๐จ๐ฝ ๐ฌ๐ผ๐๐ฟ ๐๐ฎ๐ฟ' (from page 44) in the October 2026 issue of Bar Magazine: barmagazine.co.uk/october-20โฆ
#ZonalUK
Findings from Zonal's 'The New Age of the Pub Service' consumer research also highlight just how varied guest preferences on tech remain, with 66% of pub-goers still preferring to order at the bar, while 34% favour ordering and paying at the table through an app or website.
Whoโs using AI to choose where to go out to eat? Zonal's latest consumer research report - AI and the Algorithm: How tech is shaping venue discovery - has revealed the top demographics of adopters...
โข zonal.co.uk/resources/go-tecโฆ
#ZonalUK #GOTechnology #AIInHospitality
๐ช๐ต๐ฎ๐ ๐ฒ๐น๐๐ฒ ๐ถ๐ ๐ถ๐ป ๐๐ต๐ฒ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐?
โ How do consumers actually use AI?
โ The five thingsโ guests most want to know from AI when looking for a venue
โ How much consumers trust different sources of information about hospitality venues
๐๐ผ๐๐ป๐น๐ผ๐ฎ๐ฑ ๐๐ต๐ฒ ๐ณ๐๐น๐น ๐๐ & ๐ง๐ต๐ฒ ๐๐น๐ด๐ผ๐ฟ๐ถ๐๐ต๐บ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐ For operators, our research offers the opportunity is to understand how discovery is changing, and what that could mean for venue visibility, and the wider guest journey.
โข zonal.co.uk/resources/go-tecโฆ
๐งโ๐ป What if your till data could tell you what guests love to order?
Our strategic partner, @AirshipTeam has launched its new Product Catalogue, helping operators turn EPoS data into clearer customer insights and more relevant campaigns.
Find out more: airship.co.uk/blog/new-featuโฆ
๐คณ AI is becoming a more established part of how guests choose where to eat and drink... but its uptake isnโt happening evenly.
Our latest GO Technology research, in partnership with NIQ, reveals the scale of AI adoption in the discovery journey.
โข zonal.co.uk/resources/go-tecโฆ
๐ Weโre in Dorset today for XP Hospitality at Highlands End Holiday Park, bringing together independent hospitality operators for a day of insight and ideas.
๐ Zonalโs Jason McCowan will be there - come and say hello!
โก๏ธ community.holidaymakerxp.co.โฆ
๐ค A growing number of guests are turning to AI to help decide where to eat and drink... and it's important for hospitality to keep pace with this shift in venue discovery!
Download our latest consumer report
โข zonal.co.uk/resources/go-tecโฆ
#ZonalUK #GOTechnology #AIInHospitality
For operators, the opportunity is to understand how discovery is changing now, and what that could mean for visibility, search and the wider guest journey.
๐๐ผ๐๐ป๐น๐ผ๐ฎ๐ฑ ๐๐ต๐ฒ ๐ณ๐๐น๐น ๐๐ & ๐ง๐ต๐ฒ ๐๐น๐ด๐ผ๐ฟ๐ถ๐๐ต๐บ ๐ฟ๐ฒ๐ฝ๐ผ๐ฟ๐
Explore how AI is not only influencing venue discovery, but also discover what information guests want from it, and how behaviours differ across generations.
โข zonal.co.uk/resources/go-tecโฆ