Moss Bros Service (@_MBService) header
Moss Bros Service (@_MBService) profile picture

The Official Moss Bros Customer Service Account. A team devoted to assist all your enquiries weekdays from 9am to 5pm.

United Kingdom
Joined January 2014
Replying to @Sultan_Caeser
Hi @Sultan_Caeser Thank you for your tweet and I hope you are well. I am sorry to hear that and for any disappointment felt, please send us a DM or contact on [email protected] where we will be happy to discuss this with you further. Take care, Lucy.
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Replying to @mattymccloud
Hi @mattymccloud thank you for your comment. Please do not hesitate to contact us back directly either via email or by sending us a DM and one of our agents will be more than happy to support. Best regards, Hannah
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Replying to @mattymccloud
Hi @mattymccloud thank you for your comment and I hope you are doing well. Please view all of our contact information in this link provided: moss.co.uk/contact-us One of our agents will be more than happy to support with any queries or issues you may have. Best regards, Hannah
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Replying to @WRNicholls
Hi @WRNicholls Thanks for your tweet and I hope you are well. I am sorry to hear that. Please send us a DM or contact us on [email protected] and we will be happy to assist. Have a lovely afternoon, stay safe and take care. Best regards, Lucy.
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Replying to @FPL_Seggy
Hi @Legal_seg_1903 Thank you for your tweet and I hope you are well. I am sorry to hear that and for the disappointment felt, please send us a DM or email on [email protected] with your order number so we can look in to this for you. Best regards, Lucy.
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Hi @sammypops Thanks for your tweet and I hope you are well. I am so sorry to hear that and the disappointment understandably felt. If you would like to contact us on [email protected] we would be happy to look into this further for you. Best regards, Lucy.
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Hi @JinkyNovs, thank you for your comment. I have responded to your DM and as stated over the message, I am so sorry for the fact your code was not working however I am glad to hear that this has not been sorted. Best regards, Hannah
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Replying to @OJRestorations
Hi @townendtailor Thank you for your tweet and I hope you are well. I am sorry to hear that, if you could please send us a DM or email on [email protected] with your order number, we will advise further. Have a good day and take care. Best regards, Lucy.
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Replying to @TheJoeWalsh
Hi @TheJoeWalsh I hope you are well. I can see you have sent us a DM and I am looking into this for you now. Speak soon and take care, Lucy.
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Replying to @eatough_simon
Hi @eatough_simon If you have not done so already, I would advise to head in to a local Moss Bros store: moss.co.uk/store/finder as soon as possible, where they will work hard to assist you with this. Have a lovely afternoon, stay safe and take care. Best regards, Lucy.
Replying to @vanemodi
Hi @vanemodi I hope you're well. I am sorry to hear that, if you have not done so already, please send us a DM or contact us on [email protected] and one of our agents will look into this for you. Have a lovely evening, stay safe and take care. Best regards, Lucy.
Replying to @Jaboc_the_Hutt
Hi @Jaboc_the_Hutt I hope you're well. I am sorry to hear this! I can see an email has been sent to us and one of our agents will be in touch to assist shortly. I hope you have a lovely rest of your day, stay safe and take care. Best regards, Lucy.
Replying to @amykyffin
Hi @amykyffin Thank you for your tweet and I hope you are well. I will take a look at your DM now and be back in touch shortly. Best regards, Lucy.
Replying to @Alfie831
Hi @Alfie831 Thank you for your tweet and I hope you are well. Yes, our Black Friday sale is going to remain as selected lines only and you can find our sale here: moss.co.uk/sale Have a lovely afternoon and weekend, stay safe and take care. Best regards, Lucy.
Replying to @hardstaffc
Hi @hardstaffc I hope you are well. This appears to be the suit you are referring to. But, if you are close to a store, you may want to head in to confirm the product code. Any questions, please do drop us a DM :) Have a great day and weekend and take care. Best regards, Lucy.
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Replying to @pipneed1
Hi @pipneed1 Thank you for your reply, I can see since you replied on here, my colleague has been in touch to ask for confirmation of the order number, where they will continue to support and look into this further. All the best, Lucy.
Replying to @pipneed1
Hi @pipneed1 Thank you for your tweet and I hope you are well, I am so sorry to hear that, please send us an email to [email protected] where the relevant department will support you with this further. Have a lovely day, stay safe and take care. Best regards, Lucy
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Replying to @uttamo
Hi @uttamo Thank you for your post, I hope you are well. It appears our comment back did not post due to character limitations, I do apologise. Please do send us a DM or contact us on [email protected] where we will be able to discuss this further. Many thanks:)
Replying to @mjgreen60
Hi @mjgreen60 Thank you for your comment. I am so sorry to read about how you feel, I have located your ticket and spoken with the relevant agents so someone will be in contact shortly. Best regards, Moss Bros
Replying to @RWF86
Hi @RWF86 Thank you for your tweet and I hope you are well. I really am sorry you feel this way and I hope your package is safely received. However, if you do require us, please do not hesitate to drop us a DM or contact us on [email protected] Have a great day :)