Engineering Manager @ Meta working on Kustomer Christian, Husband, Father x2, enjoy  🏀, ♖, 📘, 🏋️‍♀️ Also @ben@benmccormick.org

Durham, NC
Joined May 2009
Really enjoyed these reflections on LLMs: medium.learningbyshipping.co… "AI, ChatGPT, and Bing…Oh My"
2
275
Setting Expectations: 4 key areas for performance management: benmccormick.org/2023/02/13/…
165
Setting Expectations: 4 key areas for performance management: benmccormick.org/2023/02/11/…
2
241
Ben McCormick retweeted
"Doing well at a start-up is not simply about skill, it is about mentality. A start-up mentality values action over correctness, results over process." via @joulee
1
2
1
328
Basically from a “quality triangle” perspective – execs can control costs or time, but holding the line on a minimum quality bar is essentially a core piece of my job, and nobody wins when you try to promise impossible combinations of scope/quality/dates.
1
252
In an ideal world, org leaders define goals and teams figure out what to do. But top down asks happen. How I decide whether to push back on top down asks as an EM: a. Fine to be asked for a date or a scope (not both) b. Never ship something likely to cause an incident
195
Ben McCormick retweeted
“Optimism 95% of the time, strategic pessimism 5% of the time” is a much smarter idea than optimism 100% of the time.
9
6
89
13,413
Ben McCormick retweeted
An epic battle between the growth PM, the revenue PM, and legal.
84
652
94
6,435
992,285
The idea that things become hits mostly due to a small number of large audiences rather than point to point viral sharing seems intuitively correct to me: lennysnewsletter.com/p/viral… Or at least the large audiences “seed” the viral behavior
166
As employees return from holiday break, [Shopify] said it’s conducting a “calendar purge,” removing all recurring meetings with more than two people “in perpetuity,” while reupping a rule that no meetings at all can be held on Wednesdays. Big meetings ... benmccormick.org/2023/01/03/…
207
I love this clear visual summary of a Staff+ Engineer’s role from Tanya Reilly’s The Staff Engineer’s Path amzn.to/3WEO8oq
2
258
Growing as an engineer is less about being right more often and more about finding ways to stop being wrong quickly
1
299
When working on a “stretch project”, it’s tempting to keep your plans high level when getting review / sign off. This sabotages feedback - the value of experience is in the details. Write out specific plans and then seek out feedback from folks who’ve done work like it before.
1
240
“God and sinners reconciled”. Merry Christmas everyone.
1
326
Both can be true at the same time: - software stacks have gotten way too complex over the last decade, and engineers who primarily were responsible for this get very defensive about it - it’s also unwise to make baseless claims like Twitter only needs 20 engineers to function
5
18
5
332
52,865
This is a nerdy but helpful way of explaining an important management concept – an org can’t prioritize if people don’t say no till its too late. xitter.cf/benskuhn/status/160640…
A thing I often find myself suggesting to new managers is to "exert more backpressure." Backpressure is a concept from fluid dynamics (and distributed systems) meaning the way in which a system resists overload—e.g. by slowing down, dropping requests, or completely failing.
1
416
Having a lot of discussions about documentation lately. 5 things matter with docs: Does it exist? Is it the right info? Is it delivered clearly? Is it reliably up to date? Can people find it reliably? If your “documentation is bad” make sure you’re solving the right problem.
236