I recently sat down with @techopiaOTT to discuss how @omNovos_Global has been executing our growth by acquisition strategy and creating an inclusive #corporateculture we are proud of. #Ottawa #Ottawatech

Like to give a huge shout out to Frau Mueller in the @lufthansa Senator Lounge in the A gates of #MunichAirport for some amazing customer service! Definitely made my day. – at Oberding, Deutschland

I always suspected we were awesome but the fact we are all also huge fans of Lego just proves we ARE awesome. I think we should make the IBM Z our new Bat signal and also fight crime .... who's in?

Working on @learnmonthly @ChristinaTosi course on baking and came for the flavour story part of the course. 3 days in and I am out the comfort zone doing a Canada Day Backyard BBQ cookie with a potato chip texture cherry & BBQ apples & pop rocks for fireworks #homemade #Foodie

We all can't wait for the day to do that in person @rossmauri !

When you’re in the business of food, your success is tied very, very tightly to the customer experience you deliver. bit.ly/2Q3rU2b #customerexperience #customerengagement #personalization

Feeling good about almost at the same size pants as when I was in high school! Huge thanks to @onepeloton for providing the motivation and to @hannahcorbinnyc and @emmalovewell for providing the ass kicking classes. #getfit #WorkFromHome #50andfabulous

Happy Easter everyone from @DataKinetics and @omNovos_Global. I decided it was time for a smoked @BigGreenEgg and Ham. Big Green Egg and Ham - Sam I am.

When @FarmBoy has organic beef, sweet potatoes, lamb and Quebec cheese in and you can now get a lot of #organicWine from the @LCBO - you reinvent the raclette!

So, how does one make customers visit their store over another? It's all about creating meaningful connections with your customers and engaging them on a personal level. #personalization #cx #customerengagement bit.ly/2LWwc9o

2020 has certainly been a year we won't soon forget. Instead of focusing on the negativity associated with this year, here's my take on the lessons 2020 has provided. #yearinreview #leadershipblog bit.ly/34oJq4R

The push for #digitaltransformation in retail has never been so significant. #Retailers choosing to digitally evolve are laying the groundwork for better, more personalized customer engagements in the years to come. bit.ly/3a60obV

Kicking off another workplace campaign for the @OttawaHospital with @omNovos_Global and @DataKinetics. So proud to be helping our community staff safe and have access to this amazing hospital #community #GivingTuesday

Thanks @cmgnews for the opportunity to speak this morning. I think we will see the #mainframe sticking around for awhile thanks to #DigitalTransformation

Join me this Tuesday, November 10th, for my keynote at the #CMG virtual event to find out how the #mainframe is still running the world in a year unlike any other. bit.ly/32rXj1t #virtualconference #digitaldilemma #digitaltransformaton