anna tims

I'd love to hear if anyone else has kept up a daily journal through life theguardian.com/lifeandstyle…

Have you received a fine for travelling in low emissions zone in an EU country without displaying the appropriate permit? If so, I'd like to hear from you #Journorequest

Were you left stranded abroad and left to fund hotel and food costs after last week's air traffic control meltdown? If So, I'd like to hear from you for an article in The Guardian #journorequest

@SW_Help I am booked to travel on 17 December when a strike is due. No update yet on whether any services will run. Can I rebook now without incurring a rebooking fee?

#journorequest Do you pre pay for prescriptions? Have you been fined because you were unaware that you're pre-payment certificate hadn't auto-renewed. I'm a Guardian journalist and would like to hear from anyone affected

@SW_Help My 16yo would have had to spent the night at the unstaffed station in a storm if a hotel manager hadn't taken pity and bent the rules to let him check in. My complaint via your webform hasn't even received an automated acknowledgment. Your customer service is a disgrace

@SW_Help The conductor and driver of the 1827 from Clapham Junction poled out on dozens of passengers they'd dumped at Yeovil Jct without ensuring they had onward transport or the means of paying for a hotel. My 16yo faced a night on the station because hotels don't accept minors

@SW_Help You abandoned my 16yo at an unstaffed country station late at night in a storm when his train to Exeter terminated at Yeovil Jct because of bad weather. Promised coaches didn't arrive, there were no cabs available, hotels don't accept unaccompanied minors.

@RevRichardColes Would you be willing to talk on the record about the marketing calls to your mother for a feature on the issue in The Guardian?

@HenriettaLily Spent lockdown going through Newnham albums in which you feature most glamorously. How are you?

Has anyone been denied boarding a flight to Greece because of confusion around the Passenger Locator Form? #Journorequest

Has anyone who has volunteered as an NHS Responder had an alert yet?

Many businesses are donating goods and services to NHS staff - I'd also like to hear of any who are doing similar for care/care home workers who are also on the frontline.#journorequest

Do you have stories about companies who are selflessly helping communities during the Covid crisis. I'd like to hear your stories for my column in the Observer theguardian.com/profile/anna… #journorequest

Do you have stories about companies who are selflessly helping customers during the Covid crisis. Or companies who are not. I'd like to hear your stories for my column in the Observer theguardian.com/profile/anna… #journorequest

Do you have stories about companies who are selflessly helping customers during the Covid crisis. Or companies who are not. I'd like to hear your stories for my column in the Observer theguardian.com/profile/anna… #journorequest

Do you have stories about companies who are selflessly helping customers during the Covid crisis. Or companies who are not. I'd like to hear your stories for my column in the Observer theguardian.com/profile/anna… #journorequest

@A_Loyd_Times Will you be writing an update on the progress (hopefully) of 13yo Mohammed Hamid Mohammed? I've been anxious to know if he survived after he was moved to a French hospital

Does anyone have examples of truly outstanding customer service they'd like to share for a Guardian article? Preferably an independent company going far beyond the call of duty #journorequest

@eflow_freeflow I'm a journalist on the Guardian and need an urgent comment on a story about eflow. Can you give me a media contact