#customersuccess at @workplacearcade aka Arcade Ali Passion: Memory making customer experiences Mission: Help one million people 💙 their job #roadtoonemillion
Dallas, TX
Joined November 2018
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"Customer support teams are unsung heroes at startups they are the closest to the customer during times of crisis and errant understandings. Make sure their learnings are going back into the product/pricing/service." Get #TheSnack from @500Startups: bit.ly/2IsZUPt
Alison Zook retweeted
Learn how gamification helped this company break all their previous sales records 🤘
buff.ly/2TxefvZ
More on our Arcade 'User of the Year' for 2018 from yours truly! Enjoy! workplacearcade.com/blog/201…
Getting into the habit of customer self service with some best practices and how to guides. The best part is that these guides are useful even if you don't have Arcade. Check them out!
Managers, let's make 2019 your best year yet 🎆. Start the year strong by up-skilling with in-depth, FREE guides covering topics like sales leaderboards, employee engagement, and improving retention. All guides have been updated for 2019! buff.ly/2CLlQSF
Just had a user use his tokens to buy his wife a birthday gift 💞 Now that's taking employee rewards to the next level! Get yourself someone who has Arcade at work 🙌🏼
Ever wonder what we do here at @WorkplaceArcade? This quick video breaks it down for you!
workplacearcade.wistia.com/m…
We are pretty pumped about our new office at @CapitalFactory Dallas! Feels like home 🎉 (photo shot from the very important Cushion Corner a.k.a. very large bean bag)
Alison Zook retweeted
Everyone wants customer feedback. Or, do they? Too many companies ask for #feedback & then don’t do anything with it. And, how about employee feedback? All the feedback you get should be embraced as an opportunity to improve. And that includes improving your bottom line.
Sometimes all it takes is a "Thank you Ali! I'm so excited for my gift card." to just make my entire day 😃 One of many joys of being "Arcade Ali" to our incredible users.
Alison Zook retweeted
Shout out to our lovely customers who helped raise $500 for @ToysForTots_USA this Christmas using their own Arcade rewards 🎁.
Alison Zook retweeted
We don't build an app. We build a way to help everyone get more from their job. Incredible story!
Absolutely incredible to see one of our users take their family to @Disney this holiday season with their @WorkplaceArcade rewards!! More on this amazing success story soon. I'm not crying, you're crying.
