We're Madewell, we love good jeans and a good chat. We're here if you need us, from 7am–12am ET, seven days a week.
Joined June 2014
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PSA: Our stores and offices are closed so we can all get out and vote (!). We’ll catch up with you tomorrow.
Due to the impact of COVID-19 on our community, we are temporarily closing all Madewell stores. We will re-open as soon as we feel confident that we can do so in the safest way possible. Click here for more information. bit.ly/2IVajSI
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Merry everything! We’re curling up in something cozy (and snacking on some holiday cookies). See you when we’re back on the 26th at 7am ET.
We're looking into this for you! Mind following us back so we can send you a DM once we know more?
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askmadewell retweeted
Just experienced amazing customer service @madewell ponce city market!! Well done + thanks to St Louis for accommodating the phone order!
askmadewell retweeted
Great customer service from madewell. Thanks to Rebecca Beard for dealing with my issue. 💚 Madewell @madewell
askmadewell retweeted
@madewell has the nicest customer service reps. Just called to deal with a return/exchange item and the woman was so friendly. It was the easiest customer service experience of all time. Hey @GetSpectrum take notes.
Putting on our kerchiefs and caps – just one more sleep till presents! We’ll be back on the 26th at 7am ET – merry everything!
askmadewell retweeted
Big shouts to @madewell customer service for re-routing my totally unnecessary but very exciting impulse purchase!!
askmadewell retweeted
Thanks to Jake @madewell @askmadewell for resolving a problem for me. The best customer service ever!