I think most software products are about to get way too unfortunately messed-up complicated. Think Workday, but worse? I’ve spent the last month reworking the entire UX of our app, and most of that work has been removing things, combining things, collapsing flows, and taking features we worked hard to build and making them disappear into something simpler. I've noticed our product starts to split into two very different experiences. For the agent part of your product, the product is incredibly rich: context, tools, actions, memory, workflows, everything it needs to actually do the work. For the human, there's still a product but the surface area gets much smaller. Chat when you want to ask or direct something. Contextual controls when you’re already looking at the thing. And then a small, fun surface you can actually explore, understand what’s happening, intervene, and hang out in. Sometimes just enjoy watching the agent work. You have to resist the "chat is my app". Our product UX is now some new thing in the middle: a very deep machine experience underneath, with a very deliberate human experience on top. Man it's fascinating. The feeling I've been trying to chase is that of a thousand agents underneath with one mind on the surface. Who's nailed this the most that I can learn from?