BigPanda delivers artificial intelligence for ITOps and incident management teams in a single platform.

Redwood City, California, USA
Joined September 2011
In January, we made 5 predictions for Agentic ITOps in 2026. Nine months later: 3 came true. 1 is still playing out. 1 was partly right. The takeaway? Context, data access, and trusted autonomy matter more than the model. Here's the scorecard ↓ #BigPanda #AgenticAI #ITOps
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More complexity shouldn't mean more people and higher costs. But that's the reality of manual ITOps. Agentic ITOps breaks the equation, scaling operational intelligence instead of headcount. #BigPanda #AgenticITOps
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89
AI SRE tools work within a single team or stack. Enterprise reliability spans hundreds. What does AI need to operate across the entire IT estate? Join us Oct. 20: bit.ly/4jnQfv0 #BigPanda #AgenticAI
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51
Your best engineers weren't hired to chase context and update incident timelines. Yet that's where their time goes. AI should eliminate the administrative work of incident response, not just summarize it. #AgenticITOps
80
Enterprises spend an average of $5.36M a year on L1 NOC triage. And 90% of IT leaders report unplanned charges, adding another 30% on average for those affected. More spending. Same broken model. See the research: bit.ly/4i000go #BigPanda #ITOps
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Communication is necessary. Rebuilding the same context four times isn’t. Dive into our blog here to hear more: 🔗 bit.ly/3TsE8Cl #BigPanda #AIOps #ITOps #AgenticAI #AI
72
Don’t slow development to fit the old operating model. Change the work that follows. More from BigPanda CEO and Founder, Assaf Resnick, here: 🔗 bit.ly/4dn23tz #BigPanda #AIOps #ITOps #AI #AgenticAI
55
The data that powers agentic #ITOps already exists in your enterprise. Read the blog to learn what they are and how to start using them today. 🔗 bit.ly/45tyr9v #BigPanda #AI #AgenticAI #AIOps #ITSM #IncidentManagement
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The enterprise changed first. Now the work of keeping it running has to change. Read more a blog by Assaf, CEO and Founder of BigPanda: 🔗 bit.ly/4h1uePB #BigPanda #AIOps #ITOps #AgenticAI #AI
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The next person should inherit the investigation—not just the ticket: 🔗 bit.ly/3TsE8Cl #BigPanda #AIOps #ITOps #AgenticAI #AI
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Code can move faster. Understanding a failure can still queue behind human attention. Read more in our blog by BigPanda CEO and Founder, Assaf Resnick: 🔗 bit.ly/4dn23tz #BigPanda #AIOps #ITOps #AI #AgenticAI
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Automated suppression and runbook execution from BigPanda mean your L1 team spends less time on noise and more time on what matters. Read the blog to learn more. 🔗 bit.ly/4xkiwpH #BigPanda #AIOps #ITOps #AI #AgenticAI #IncidentManagement
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The BigPanda L1 Agent can now execute runbook steps autonomously, so your team resolves incidents faster without adding headcount. Read the blog to learn how. 🔗 bit.ly/4xkiwpH #BigPanda #AIOps #ITOps #AI #AgenticAI #IncidentManagement
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With Swarm Investigation, your team sees every lead tested, every hypothesis ranked, and every conclusion is evidenced in real time. Read the blog: 🔗 bit.ly/3SoUBHe #BigPanda #ITOps #AIOps #ITSM #AgenticAI #AI
41
More people can add capacity. They can’t fix a handoff that loses context. The next operating model has to change the work. Read more in our blog: 🔗 bit.ly/4h1uePB #BigPanda #AIOps #ITOps #AgenticAI #AI
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With the newest updates to #BigPanda, L1 operators can now resolve more incidents on first touch without escalating, switching tools, or starting from scratch. Read the blog to learn more: 🔗 bit.ly/4iqUDc7 #AIOps #ITOps #MTTR
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The latest version of Biggy, our AI Incident Assistant, gets smarter and faster with every incident your team resolves. Read the blog to see what's new. 🔗 bit.ly/4qx2hUf #BigPanda #ITOps #AIOps #AI #AgenticAI #AgenticITOps
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L1 operators now get instant access to historical incident context during triage, without ever leaving the console. Read the blog: 🔗 bit.ly/4iqUDc7 #BigPanda #AIOps #ITOps #MTTR
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Two hours of manual troubleshooting gets cut down to twenty minutes with Swarm Investigation from BigPanda. Read the blog to learn about our newest feature: 🔗 bit.ly/3SoUBHe #BigPanda #ITOps #AIOps #ITSM #AgenticAI #AI
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We’re excited to share some new updates to BigPanda that put the right knowledge in front of your team exactly when they need it most. Read the blog to see what's new: 🔗 bit.ly/4iqUDc7 #BigPanda #AIOps #ITOps #Jira #L1 #MTTR
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