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Learn more about bitFlyer's commitment to protecting your assets.
blog-eu.bitflyer.com/commitm…
The delay in crediting incoming Stellar Lumens (XLM) transfers has been resolved as of Thursday, 22 October, 2026, at 3:08 am (CEST). Normal service has resumed, and all previously delayed XLM transfers have been credited. We sincerely apologise for the inconvenience.
The maintenance has been completed. Our services are now available as usual.
We will conduct maintenance on Tuesday, 20 October 2026 from approx. 9:00 pm to 9:30 pm (CEST). During the maintenance, all services may experience connection instability for a few minutes. We apologise for any inconvenience this may cause.
Since approximately 4:49 pm (CEST) on Monday, 19 October, 2026, incoming Stellar Lumens (XLM) transfers have not been credited to bitFlyer accounts as usual. This is due to access restrictions on the official Stellar API used by bitFlyer.
The system maintenance related to the upgrade to the Polkadot Asset Hub network has been completed. Accordingly, receiving and sending of Polkadot (DOT), which had been temporarily suspended, resumed at approx. 05:00 am (CEST) on Monday, September 28, 2026.
Due to the Polkadot Asset Hub network upgrade on September 10, DOT deposits/withdrawals will be suspended from around 11:30 am today (CEST). DOT deposits received during the suspension may not be processed correctly or credited to your account. Updates: @bitFlyer_status
We will conduct maintenance on Wednesday, 16 September 2026, from around 9:00 pm to 9:30 pm (CEST). During the maintenance, all services may experience connection instability for a few minutes at a time. Please note that the maintenance duration may vary.
Due to the Polkadot Asset Hub network upgrade on September 10, DOT deposits/withdrawals will be suspended from around 11:30 am today (CEST). DOT deposits received during the suspension may not be processed correctly or credited to your account. Updates: @bitFlyer_status
The maintenance has been completed. All services are now operating as usual.
Maintenance is scheduled today, August 25th, 2026, from 8:30 to 10:00 pm (CEST). Orders will not be received or executed on bitFlyer Lightning or via the Lightning API. Services will resume using the Itayose method for 2 minutes. Other services may have brief connection issues.
Due to bank holidays in Liechtenstein, no bank deposits or withdrawals will be processed on Friday, April 3rd, and Monday, April 6th, 2026. Thank you for your understanding. We apologize for any inconvenience this may cause.
We will update our database on Tuesday, March 24, 2026, from around 8:00 pm to 8:30 pm (CET). All services may have difficulty connecting for several minutes at a time during the update. We apologise for the inconvenience. Please note that the maintenance duration may vary.
Due to a bank holiday in Liechtenstein, no bank deposits or withdrawals will be processed on Thursday, March 19th, 2026. Thank you for your understanding. We apologize for any inconvenience this may cause.
We will update our database on Tuesday, February 24, 2026, from around 8:00 pm to 8:30 pm (CET). All services may have difficulty connecting for several minutes at a time during the update. We apologise for the inconvenience. Please note that the maintenance duration may vary.
Due to bank holiday in Liechtenstein, no bank deposits or withdrawals will be processed on Monday, February 2nd, 2026. Thank you for your understanding. We apologize for any inconvenience this may cause.
DOT deposit and withdrawal services, which were temporarily suspended due to the Polkadot runtime upgrade, resumed on Wednesday, January 28, 2026, from approximately 4:00 am (CET).
Due to the Polkadot runtime upgrade, DOT deposits/withdrawals will be suspended on Tuesday, January 27th around 9:00 am (CET). Buy/Sell and Recurring Buy will remain available, but may be paused if customer assets are impacted. Please complete DOT transfers before the suspension.
Tezos (XTZ) deposit and withdrawal services, which were temporarily suspended due to the Tezos protocol upgrade, resumed on Monday, January 26th, 2026, from approximately 3:00 am (CET).
We will update our database on Tuesday, January 27th, 2026 from around 8:00 pm to 8:30 pm (CET). All services may have difficulty connecting for several minutes at a time during the update. We apologise for the inconvenience. Please note that the maintenance duration may vary.