Tech exec & founder | I help tech leaders escape chaos, focus their teams, and ship faster.
Louisville, KY
Joined October 2008
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I kept asking Claude to create PRD.json files from an idea but would hit blind spots. What I wanted was a product-pro vetted Linear backlog. So I built Parley: talk through an idea in chat, it pushes shaped projects + issues straight to Linear. askparley.dev
Brian Webb retweeted
$24,000 per year from this simple AI Dentist Voice Agent
(and why I'm crazy for giving it away for free)
A dental practice was losing $6,000+ in revenue every month from missed after-hours calls.
That's 20-25 potential patients walking away because no one was available to book their appointments.
So I built an AI voice assistant that handles after-hours dental bookings 24/7 using n8n and ElevenLabs based on internal policies and scheduling availability.
Here's what this system does:
→ Answers calls with a natural-sounding AI receptionist
→ Collects patient information and insurance details
→ Checks calendar availability in real-time
→ Books appointments automatically
→ Logs all patient details to a Google Sheet
The result? This similar AI voice system was sold to a dental practice for $24k per year by another entrepreneur!!
This isn't just about dental practices. Any service business losing money from missed calls can implement a similar system.
Want the complete n8n workflow template?
1. Retweet & Like this post
2. Comment "ASSISTANT"
I'll send you the entire system for free, a full setup walk-through video, including the ElevenLabs automation components.
Brian Webb retweeted
Honestly think one of the best things you can do in life is get very, very comfortable with saying “no”.
In all sorts of contexts… online, in person, zoom calls.
Because it’s uncomfortable, you will be very tempted to say “yeah maybe so” … or “hmm that could work” when you actually feel there is no chance in hell it works.
You may even convince some small fraction of yourself it just very well may work. But it won’t. Just say no.
Laser focus on what you really believe in.
Your first PLG metric isn’t MRR or Daily Active Users—it’s the single user behavior that predicts revenue. Pick one or stay stuck in dashboard purgatory.
It might be:
• First file shared
• 3 teammates invited
• Workflow fully configured
Whatever it is, make it your team’s compass before expanding metrics or funnels.
Tracking too much, too early creates noise. Align your org around a single KPI first—then optimize from a place of clarity.
I’d love to hear how your team handles this—share a win (or a warning) in the thread. If you want a deeper gut-check, drop me a DM.
#PLGstrategy #TechOps
Delegation without ownership is micromanagement in disguise. Real leaders hand off decisions, not tasks.
Startups say they move fast—but some of the riskiest security gaps are hiding in plain sight (and Slack).
Security shouldn’t wait for your Series B or a SOC 2 sprint. Build just enough zero-trust to keep velocity from becoming liability.
I’d love to hear how your team handles this—share a win (or a warning) in the thread. If you want a deeper gut-check, drop me a DM.
#RemoteOpsSecurity #ZeroTrustStartups
If your leaders are in every decision, they’re already burned out. Bandwidth is a lagging indicator.
One org I know shifted their check-ins from “done” to “adopted.” Within two quarters, features got leaner, engagement rose, and roadmap debt shrank.
What’s the biggest ‘aha’ or ‘uh-oh’ you’ve seen? Comment so others can learn, and feel free to message me directly if you’d like to unpack it off-line.
#ProductThinking #AgileCulture