Faye✨เฟย์

PUBLIC STATEMENT REGARDING THE SARAAN ONE DAY TRIP We would like to make a clear statement to ensure that everyone understands what actually happened during the SARAAN One Day Trip. We have tried our best to remain patient and have given the brand numerous opportunities to resolve this matter privately. Unfortunately, after repeated attempts and the lack of an appropriate resolution, we have decided to make everything public and firmly call for a BOYCOTT OF SARAAN due to serious concerns about misleading event promotion and the failure to deliver the experience promised to paying customers. @DomundiTV @GoodMemoriesDMD For transparency, the total accumulated Top Spender spending for this event reached 2,252,800 THB, excluding Lucky Fan purchases, video calls, and other individuals who did not participate in the trip. 1. Misleading Event Promotion SARAAN promoted this event as a “One Day Trip,” promising fans a special memory and the opportunity to spend an entire day with the artists. However, the itinerary and destinations were only revealed approximately TWO DAYS before the event. We had no clear information about where we would be going from the beginning. To our surprise, all destinations were within Bangkok. When we asked whether the artists would travel together with us, the brand initially informed us that they would be travelling separately in a van. We were extremely disappointed because this was advertised as a One Day Trip, where spending time with the artists throughout the day was supposed to be part of the experience. We even had to insist that the artists spend time with us during the journey. Interestingly, when we finally departed from the pick-up point, the artists did travel on the same bus as the fans. 2. Unacceptable Lunch Arrangements After a workshop at our first destination, we expected to have lunch together with the artists and receive a proper meal, considering the amount of money we had spent. Instead, the artists were sent to the next destination while we were left behind to eat separately. The food provided was a cold boxed meal consisting of rice and a few slices of pork. Personally, I could barely swallow a single bite. I ended up not having a proper meal until the afternoon and could only eat the snacks provided. When we complained to the staff, they claimed that they were merely representatives of the event organizer and that no brand representatives were present. However, this was NOT true. We later discovered that the actual brand representatives had been with us since the morning workshop. Fortunately, I captured one of their faces on camera, so we have evidence to support this. 3. Uncomfortable Museum Conditions Our next destination was a museum with absolutely no air conditioning and extremely poor ventilation. Some rooms were so small that they could not accommodate all 22 participants, forcing several fans to wait outside or skip certain rooms entirely. The heat was unbearable, and we were already sweating heavily before even receiving our photo benefits. I also want to clarify that our complaints are NOT directed towards the artists. From my personal observation, the artists themselves seemed to notice how uncomfortable everyone was. They repeatedly suggested moving to the next room after each explanation, which made us feel that they were also aware of the situation. 4. Inadequate Compensation and Lack of Accountability Throughout the museum visit, we continued confronting the brand and demanding compensation that reasonably reflected what we had paid for. If the actual experience had only consisted of a workshop and dinner, we would never have expected to spend this much money in the first place. We paid based on the promise of a One Day Trip with the artists, not merely a workshop and dinner.