Chris Botting (@cbott83) profile picture

Chris Botting

@cbott83

Passionate about tech innovations that enable great customer experiences. This stuff is all mine...

 Boston, MA
Joined May 2010
  • Tweets440
  • Following1.3K
  • Followers907
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Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)Photo by Chris Botting (@cbott83)
Chris Botting retweeted
Metrigy (@Metrigy) profile picture
Metrigy@Metrigy19 Oct 2022
#MetriSight #Podcast Ep.20 with @IntelePeer's @cbott83 - Whether you’re on-prem & staying there, on-prem & gradually moving to the cloud, or fully engaged in the #cloud, #CPaaS solutions can add value to traditional #contactcenter capabilities. metrigy.com/metrisight-ep-20…
Home - Metrigy

Home - Metrigy

An innovative research and advisory firm focusing on the rapidly changing areas of artificial intelligence, customer experience, and workplace collaboration

metrigy.com
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Catching up with new CMO @IntelePeer Brian Gilman, @bgilman13. Impressive suite of #lowcode #nocode Solutions on display at #EC22! #appdev #developers #cpaas
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Spreading the word.
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No, because I can’t get past this screen without exiting the app @Microsoft #userexperience
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Very appropriate for Board meetings @fintechjunkie, and also a good consideration for life in general
fintechjunkie (@fintechjunkie) profile picturefintechjunkie
@fintechjunkie8 Dec 2020
1/11: I was in a Board meeting not too long ago where the CEO and one of the company’s Board members obviously weren’t seeing eye to eye. It was awkward and avoidable if each person realized how they were behaving. The situation reminded me of a well-known parable:
A non-political post, but quoting “My Cousin Vinny”? Rudy just gained a couple of points in my book 🙂 thehill.com/regulation/court…
Giuliani quotes ‘My Cousin Vinny’ while discussing election lawsuits

Giuliani quotes ‘My Cousin Vinny’ while discussing election lawsuits

President Trump’s personal attorney Rudy Giuliani invoked the 1992 comedy “My Cousin Vinny” during a press conference Thursday organized to highlight the Trump campaign’s var…

thehill.com
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Starting Day 5 of binge watching “Up Schitt’s Creek”, aka election results. Can’t wait for the season finale!!
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Gotta love UPS... Online purchase Sat w/ overnight shipping. It got close to me Mon and UPS redirected to my addr from yrs ago. Seller arranged to pick up & re-shipped to me, now #UPS cant upgrade shipping and it wont be here till next week... @UPS #CustomerService @UPSHelp
Crossed this line 10 years ago today. So much has changed since then... first, the Boston Marathon bombing, and today's marathon was cancelled due to COVID-19. @bostonmarathon
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Do what it takes to keep the separation!
Usain St. Leo Bolt (@usainbolt) profile pictureUsain St. Leo Bolt
@usainbolt13 Apr 2020
Social Distancing #HappyEaster
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Great visualization!
StanceGrounded (@_SJPeace_) profile pictureStanceGrounded
@_SJPeace_15 Mar 2020
Social distancing by Juan delcan
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Scientists are reading this ancient document without having to open it or even touch it #technology #ArtificialIntelligence via @Julez_Norton

Scientists read ancient sealed documents without opening them

Scientists are reading this ancient book without having to open it or even touch it

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Finished “Call Sign Chaos”, an amazing book on principled leadership- intent, purpose, empowerment, trust, comms, etc, and the importance of knowing history. Lots of military examples, many of which directly translate to business, and largely apolitical. penguinrandomhouse.com/books…

Call Sign Chaos by Jim Mattis, Bing West: 9780812986631 | PenguinRandomHouse.com: Books

#1 NEW YORK TIMES BESTSELLER • A clear-eyed account of learning how to lead in a chaotic world, by General Jim Mattis—the former Secretary of Defense and one of the most formidable...

penguinrandomhouse.com
Turns out today is National Chili Day, so when in Cincinnati, it’s time for a Skyline 5-way! #Skyline
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Check out my latest article: Misalignment of metrics is costing you time and money, both of which you likely will not see in your P&L. linkedin.com/pulse/misalignm… via @LinkedIn
Misalignment of metrics is costing you time and money, both of which you likely will not see in...

Misalignment of metrics is costing you time and money, both of which you likely will not see in...

As a leader, no doubt you worry that your organization is leaking value and wasting money. Time is your most precious asset.

linkedin.com
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This is very cool creativity, putting the audience inside the instrument
BBC News (World) (@BBCWorld) profile pictureBBC News (World)
@BBCWorld24 Feb 2020
Meet the man behind the Earth Harp - the world's longest string instrument bbc.in/2uumzX0
Chris Botting retweeted
Medium (@Medium) profile picture
Medium
@Medium23 Feb 2020
We're so good at "improving" that we forget to innovate. read.medium.com/kG8hZJd (via @MRKR)
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Great couple of days talking #CX at @CiscoCollab #CCSummit2019! @Selligent @CiscoCCPartners
Selligent Marketing Cloud (@Selligent) profile pictureSelligent Marketing Cloud@Selligent20 Sep 2019
Great week @Cisco #contactcentersummit in Miami with our partners. Nice to bump into @forrester @iangjacobs too. selligent.com #cx
Image from Selligent Marketing Cloud (@Selligent)
Image from Selligent Marketing Cloud (@Selligent)
Image from Selligent Marketing Cloud (@Selligent)
Image from Selligent Marketing Cloud (@Selligent)
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Great to be working with this group again, all rock stars! @StoneCollab @JasonLSF @NikiHall @Selligent
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"Thank you for calling. Our call volumes are significantly lower than usual today, so we will be right with...Hi, This is Frank, how may i help you?" #CustomerExperience #CustomerService #ThingsWeWouldLikeToHear
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