BNTH Chenzo

I received a 30-day cooldown on Tuesday after my ESEA Main match ended. I went to pug, and it was there. The reason for the ban is AFKing a single 1v1 tournament. That tournament was AFK'd because Faceit's servers went on hold during the 2v2 tournament I was in prior. I've never had an issue joining a tournament that starts an hour later. I haven't played anything except 2v2s recently. I just wanted to try the new 1v1 tournament format that was recently released. A friend asked me to play the 1v1 with him after we finished the 2v2. Because of a "Hold" on two games in the 2v2 and us going to overtime in the finals, I was unable to make the 1v1 tournament start. Unluckily, I was the only one of the three people in the 2v2 who signed up for both, and I had to play instantly in the 1v1 due to my Round 2 match also getting a bye. I chose to stay in the 2v2 finals because I don't really care about Faceit points and was only playing because my buddy asked me to. I feel that issuing a 30-day platform abuse ban in the middle of an ESEA season—while we still have a chance at playoffs— (even if slight) is completely unreasonable for a single AFK caused partly by your servers. Is there any way to change it to a queue ban, or double the time and make it a queue ban, clear my Faceit points and shorten it to a week,—these are just thoughts about a solution that would satisfy a punishment— absolutely anything that would let me compete in the rest of the league season? @FACEIT_Darwin This doc provides more context: docs.google.com/document/d/1… Appeal link: support.faceit.com/hc/en-us/…